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November 2023 by Ashley Liu
I live in the neighborhood and got a flat tire right before leaving for work. I wasn't able to change it on my own so I called up this shop and they saw me right away and changed my tire to my spare to for hardly any cost. You know that a major chain would never have done that. i got in and out in 15 mins flat and made it to work! such a great neighborhood shop.
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November 2023 by Omara Espinoza
Great service! They called me right away to let me know what was wrong with my car. Rick even waited for me to pick up my car. They care about your safety!Services: Tires
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November 2023 by Brendan m
Amazing service. Rick and his team are great. I have an older Range Rover and they were very knowledgeable and willing to do what it takes to get it in perfect running order. I’ve had my car serviced at many different European specialty shops but the guys here are what you expect from a great local shop. Incredibly kind, helpful and very fairly priced. I’d highly recommend having any of your automotive work done through them. It’s hard to find an honorable auto shop nowadays but these guys are the real deal.Services: Transmission
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October 2023 by Jackie Z.
Rick is amazing, I've been going there for years! He knows I drive long distance as has always been honest and trust worthy! He's a keeper!
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October 2023 by Andy Travis
Go here! Leo & Ed's!! These guys are 100% honest every single time i have car problems, and usually over-quote on time and labor cost. Yet again, today they were punctual, communicative, and treated me with respect. Replaced my shocks and the car feels beautiful. 10/10 highly recommend these guys. Rick (owner) and his team are simply the best in Grand Rapids, maybe even the entire region.
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October 2023 by Charleen Dunn
I highly recommend Leo & Ed's! My car was in need of immediate attention. My regular repair shop said they were booked for two weeks. I called Leo & Ed's because I had heard good things about them and they're in my neighborhood. Although I was not a customer of their's, Rick told me to bring the car in right away and he'd get it repaired for me. It was misfiring and he called a couple of times to give me an update and suggested repairs. He was honest in suggesting repairs that needed immediate attention and some that could wait.Fast, friendly and honest service!I suggest you give them a try next time you need a repair.Service: Electrical
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September 2023 by Ds Dault
I've been a regular customer for the past several years. Recenrly had an urgent visit for a leaky tire. Rick called and asked if I also wanted the oil change done because he noticed it was due. They also caught that the car had a burned out brake light. I definitely appreciate the good service and prompt communication.Services: Air & cabin filter replacement
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September 2023 by Deborah Hancock
I thanked God for Leo and Ed’s Auto repair. Excellent Customer Service!! Trustworthy, knowledgeable and reliable.Service: Auto engine diagnostic
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September 2023 by Deborah Browning
My husband and I needed to find someone that was knowledgeable and reliable to fix our car. We were not impressed with the local dealership. Leo and Ed's were highly recommended, so we decided to bring our car to Rick. It was the best decision we made! He quickly got our vehicle looked at, let us know how much we were looking at for parts and repair, and a time frame. Our car was ready on time, and he checked in with us to make sure we were happy with our service! Needless to say, we will be bringing our car to Rick from now on and recommending him to others!Services: Brakes
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August 2023 by Michael
Unfortunately, I would rate this shop a 0 star if I could. Rick cares more about not getting a bad review than taking care of his customers.I scheduled my car for spark plugs to be replaced (simple routine maintenance at 60k miles). Rick decided to chalk it up that I had a blown gasket and refused to replace the bad spark plugs due to this. At first he told me my spark plugs looked great, but when I proceeded to tell him that I didn’t want to do the 2k in service he recommended he didn’t want to do my spark plugs anymore and THEN proceeded to tell me that cylinder two spark plug is bad and THEN put it back into the car after my initial request was to replace the spark plugs and I will go on my way. Not to mention he kept reiterating that it was difficult to replace plugs in turbo charged cars (he just didn’t want to do it). This doesn’t make any sense. My coolant levels were fine, engine has never over heated and I wasn’t having any problems other than a spark plug misfiring one time. The car drove great.When I arrived to pick the car up he said he parked down the road at the “church”. I found my car with a dead battery in a neighboring lot that was a sketch area.He said “you told me it didn’t start several times and that why you brought it in” not once did I ever say this to them. Not once.I would take your vehicle to a more experienced mechanic.
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August 2023 by Nikolas Warren
These guys are the best mechanics in town and they’re very straight forward and honest right down to the details. Rick is always super friendly and a very down to earth guy. They’ve been very flexible with my schedule since I drive a ton for work, which is great. I’m always recommending Leo and Ed’s to all my friends in the GR area, so definitely check them out next time you’re having car troubles.
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August 2023 by Keith Billing
Charged me $410 for a part that did not need changed. They advertise as a napa service center drawing you in with quality parts then install the cheapest stuff they can source. They installed a duralast basic part that was $85 at autozone yet they marked it up to $168.. Charged me $15 for less than a cup of brake fluid, hours of time and didn't even bleed the part or fix the issue. Told me it needed a clutch and would be thousands. Got a second opinion it took them less than 10 seconds to diagnose the actual problem of a broken clutch fork and had it repaired the next day. I would not wish this kind of service on my worst enemy. STEER CLEAR OF THESE SCAMMERS.
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August 2023 by Grant Hall
Leo and Ed’s have been amazing every step of the way. Great service and great prices. Always trust them to fix my cars and my friends cars.
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August 2023 by Mike Mondy
The absolute best and most honest mechanic. Quality at its best and undeniable customer service. I use him for all vehicle maintenance.
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June 2023 by Kalee
Best customer service I've received at an auto shop in Grand Rapids. Rick was fantastic to work with, he gave real time updates and I loved the report that came along with the service. I will be using this shop for my auto needs moving forward.
