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October 2022 by Todd Mulder
I have enjoyed great service through the Gaines and Byron Center branches for my business needs! The employees have been very helpful.
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December 2018 by Shelly Duncan
I went into Macatawa Bank at 1575 Kalamazoo Street in Gaines Township to turn in some rolled quarters and because I am not a customer they refuse to take my quarters. They were the closest bank I stopped in because they were right here it was convenient and they won't exchange my quarters for cash. I wouldn't bank with these people if they were the last bank on Earth talk about socially retarded and no customer service
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March 2018 by Thomas Traub-LaCroix
Absolute horrible bank. If you do not look into your bank account Dailey, they allow anyone to get into it and start taking money. And even if it seems fraudulent they do nothing to stop it. They would rather see it rack up the debt than help the customer by saying there is something suspicious going on.
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November 2017 by Jordan Mulder
Great local bank. Good people.
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November 2017 by David Aye
Where are married couple with great credit and chose to refinance with Macatawa. Within one month they sold our mortgage to a subpar predatory loan service which is geared toward late fees and fines. Unbelievable that a bank that we want to stay local with sold our loan to a company called CMC. We were not notified they would do this and are certainly not pleased and forced us to refinance again to get away from this predatory lender. Buyer beware they will sell your mortgage as they said we sell 90% a disclosure would have been nice for this they get a poor rating. Although the people are very polite and helpful they will sell your loan
