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April 2024 by Shasta Fase
My son and I stopped in while in search of a suit. Though we didn't end up purchasing, the sales person was helpful and polite.
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April 2024 by marlon sandoval
Horrible experience, went to place an order for a suit. Their system was down and was asked to place it online at home.Order was placed online multiple times, and charged multiple times. Called customer service and the agent that helped told me we would need to place an order again. I said fine, placed an order again only to be told by the agent that it will probably get cancelled any way but let's try.
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April 2024 by dale young
Went into men's wearhouse east east Brock Mall service was awful was it because I was only buying a shirt or was it the color of my skin ?Will not go back!!!
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March 2024 by Keith Williams
After taking measurements for my wedding suit, they didn't even have the piece ready the day of my wedding until I called repeatedly. Then they gave me one that was untailored and fit horribly. Gave me like 100 bucks off the price of a suit rental but I still had to wear an untailored suit for my wedding which didn't fit. Worst service possible, never go here if you want something reliable.
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March 2024 by Tammy
Greeted us at the door, and the team member helped us the entire time! Made the overwhelming feeling less powerful as there are so many different options, and we didn't know where we were supposed to begin. We were able to find my son's entire prom suit within 30 minutes. And she steered us toward the clearance first, winning!
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March 2024 by Clay Emenhiser
Would not recommend for wedding rentals. Limited selection, staff that wasn't knowledgeable. Price is the only upside.
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March 2024 by TEDS TIME
I would like to commend "Aroura" who shared me with a Professional, Personal experience and Delightful Personality when I went shopping at the Men's Warehouse Center Point Mall location in Grand Rapids Michigan. I am a religious education teacher preparing my second-grade class for their first 'Communion" at our local church, I went to the Men's Warehouse to purchase a Salmon colored blazer and matching colored necktie to dress for this occasion. "Aroura" was awesome to work with as she measured me for a blazer. Then found the blazer on the Men's Warehouse website and ordered it and sent it to my home, I was so happy with her pleasant personality and personal attention, I purchased more clothes including a purple vest a purple dress shirt a hound's tooth winter coat and a pair of black dress pants. I want to say thank you again to "Aroura" and I highly recommend her for sharing her pleasant personality and experience with YOU when YOU shop at the Men's Warehouse.
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February 2024 by Aaron Seigneurie
Aiden was incredibly helpful when I came in to get fitted for my wedding. He was professional, patient, and his expertise was apparent in the short amount of time working with him in the store. From the beginning of the interaction to the end, he was efficient, timely and did not hesitate at any point in the process, this guy knows his stuff and performs at a high level.
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January 2024 by KELLY WEST
There was gentleman that helped us so much!!! I did not get his name but he also new Spanish. I believe of Spanish decent. He worked very hard at making sure se got everything we needed.
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December 2023 by Jeff
In the past, they use to have belt deals, buy one get one free. They never do this anymore that I can see. Their belts are way over priced anyway at an average of about $75.Don’t shop there anymore due to high prices.
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November 2023 by elwin h wood jr
I came in looking for a suit for a wedding. I spent almost $700. The problem was the staff. No one wanted to help me. Never took a measurement until I insisted. The internet was so slow that they almost couldn't check me out. Go where they want your business. I would avoid this location. I believe it was a judgment based on what I was wearing. Old jeans and t shirt with old shoes. Don't judge a book by its cover.
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October 2023 by Apperance Auto
I want to start off by saying if I could give them Negative stars I would !This was the worst customer service experience we have ever received. We had to go up there a minimum of 4 times to for the wedding parties clothes. It still was not right at all . Everything that could have been wrong was wrong , Size , Color , Quantity. Just Horrible. We addressed all of our issues with the Management and they were absolutely no help at all. Everyone in this location is so under trained and unprofessional it is unreal. We live 45 minutes from this location and we had to there so many times , we finally had to say whatever and deal with what they gave us for n the wedding day . This place has a just a absolute joke , I would not recommend anyone to go here ever for anything . If I could return the suit I purchased from there I would . I want nothing to remind me of this horrible experience. If you do decide to go here just remember the management is no help what so ever . I still have not received a message from the regional manager that I was told was calling me .
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October 2023 by Patrick Hoolehan
We had ordered 3 suits for my groomsmen, got measured and sized for jacket, shirt, and pants. All set to go. Our wedding was this past weekend, October 14, 2023 and all three are from out of town and no chance to try them on before the wedding. When getting ready the morning of, one had pants about 6 inches too short, and a snug shirt. The next had a shirt that was a large when he needed a 2xl. The third had a shirt that was a small and needed a large, as well as pants short by approximately 3 inches. They were extremely embarrassed and no time to alter anything. Thankfully Meijer had a shirt in the correct size for one, but the pants had to be worn extremely short. All three were also wrinkled and extremely uncared for in transport. We will never do business with your company again, nor will we recommend anyone else do the same.
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October 2023 by Jennie Reid
The 28th street location in Grand Rapids was way more welcoming and helpful than the Grandville location. We needed to get a white button up and tux pants for our wedding on 9-16-2023. The salesmen was very helpful with sizing and explaining the difference in styles.
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October 2023 by Simple Master Jedi
Walked in expecting to find a tuxedo but was told that the special that I was told over the phone was not real. Was very displeased about that and it derailed my plans for a dance coming up. The manager didn't even come up to me to ask about it.
