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January 2024 by Aaron Schelling
This place is a dumb, the staff is worthless... Drive to another one
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December 2023 by Mister Patches
Customer service people barely understood the product they were selling. Not great considering they cost hundreds of dollars.
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November 2023 by Bridgett Cox
Manager left someone alone their 2nd day. It all worked out.
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November 2023 by Keith Hoffer
I've been a customer here for about 4-5 yrs now. Ahmed is extremely knowledgeable about cell phone technology and truly has a work ethic that few can rival. Visit his store and you will know the true meaning to the words "customer service".
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October 2023 by Eugene Zachowski
This location did not open when they were supposed to which made it inconvenient
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August 2023 by Brian Workman
This place is getting ridiculous. Open late and closes early.
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August 2023 by Chayim Olam
First of all takes forever when you call to get through to talk to someone. Manager on a Friday says they have plenty of A23s for me and said I can come by and get it tomorrow, call first thing when they open the next day and now the person working says its behind a cage and the manager won't be in until Monday, call Monday and no1 will pick up the phone and started auto sending me to voicemail. Perfect example of people who are lazy, ignorant and will not go far in life.
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March 2023 by Jakk Darko
I had really bad customer service, went to purchase a new phone early 2023, the manager was not helpful, didn't seem to know what what he was doing,didn't disclose any information about the refund policy, wasn't able to get back data I wanted. And only a day after I got the phone, wanted to trade it in for a new one because metro is supposed to have a 14-day policy, did not honor it at all. Tried to offer 20$ for a 170$ transaction. I figured I support local. But honestly if you're mobile go to a different store, and if you're not find someone who is. If you want good service.
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March 2023 by Alice Keyt
Rudest girl working there! Was too busy sucking face with her boyfriend to help at all. I went in to buy a new phone, a case, car charger and screen protector. She said I don't know why you're bothering me, go home and order it online! Needless to say I will never go back there. I went to the one on 28th street and they were very helpful!
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February 2023 by kaiti Schutter
RUDE! The lady was RUDE!! I WILL NEVER GO AGAIN!
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February 2023 by Angelica Jackson
Leonard location is awesome and friendly. Always helpful in trying to locate a phone in my budget and works with customer. Place is always clean. Great place I recommend to everybody.
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January 2023 by Mike Atchison
They are professional, you can find all the phones advertised on the website
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November 2022 by Ellie Wierenga
Bought a new cell phone for my 14 year old daughter that came with the screen protector and a case for less than 200 pretty good deal and she's got unlimited data I like Metro by T-Mobile the customer service representative that helped us was very kind and informative
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November 2022 by Alex Majewski
Very friendly and helpful help my grandson to get a better deal on his plan
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July 2022 by Betsy Wildey
Customer service is wonderful there young man helped me withy phone issues and I will be giving him my business.
