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March 2024 by Dan Liverance
Very professional staff and the best quality car wash around
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March 2024 by larry kopenkoskey
Usually go through only once. I seldom drive at night but when I have to bugs cover the front end and I have to go through the car-wash twice to get them off.
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February 2024 by imon myrise
Free vacuum, no complaints.
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February 2024 by Brooke D.
Was at the 6700 Kalamazoo ave Kentwood location this past Sunday 2/4/24 and I was rear ended while inside the car wash. I hate how closely they pack you in with other cars. An incident report was taken with a promise of follow up. I have heard nothing from this business. I've called several times never reaching a human. Left more than one voicemail with no return call. This is absolutely unacceptable
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January 2024 by Jenn Henshaw
I love this place and how clean my car gets
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January 2024 by User
Mister Car Wash is the worst car wash I’ve been to in years! Don’t get a membership. Service is poor and vehicles don’t get clean. They don’t prespray vehicles and even when they do, doesn’t get clean. Don’t go here!
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January 2024 by Sally Scutt
Love the wash that I get there!
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January 2024 by Maggie D.
Come on mister this is NOT a clean car!! I don't think it was that dirty when I went thru! You need to work getting back the quality that you use to have! Very disappointed!!!!!
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December 2023 by Bradley C.
As a monthly member who pays extra for the premium wash I don't feel like getting a clean car is too much to ask for. Or is it? After a few days of rain my car needed a wash. I live in town so it was just dirt from the wet roads. After going through the wash I checked it and my car was still quite filthy on the sides and on the back. I know automatic car washes aren't perfect and a car still needs to be wiped down in spots but this was pretty bad. I took it back around and pointed this out to the attendant who let the "manager" know and said he would walk me through. I spoke to the person spraying the cars down as they go in and he said they were really busy so they had the speed turned up to get more cars through. I asked "so I shouldn't expect a clean car when you're busy then?" He shrugged his shoulders and said sorry there was nothing he could do. I manager never bothered to come out of his office. Not worth what they charge at all. Don't recommend.
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December 2023 by Allen Sokol
If I could give 0 stars I would. The car wash scratched my car, but that is not why I would rate them zero stars. The manager Sam was supposed to get in touch with me two weeks ago regarding the damage. I received one phone call five days ago after trying to get in touch with him for almost 2 weeks. This was after me calling the wash, and his cell number that was provided and leaving voicemails as well as contacting customer service. When he finally did contact me, he asked for details of the damage from two weeks ago, and said he will call me back in two hours. Five days later, and I have still not heard back. To make matters worse, I finally went in to wash again at one of the Mister locations, and was told that they could not find my subscription. I signed up for an unlimited pass only a couple of weeks ago and somehow my phone number, the pass number, and my name will not pull up my subscription even though it shows on my phone. It’s been less than a month since I have signed up, however given the events of this last month, and the lack of customer service, I think it’s time to part ways with Mister and I will definitely not recommend them to anyone in the future.
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November 2023 by Arianna Gonzalez
Best experiences at a car wash have taken place at this car wash. Quick, friendly, and meticulous.
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November 2023 by Soap
Terrible company. I paid for underbody car wash, and the entire car was visibly dirty and the underbody had not been cleaned in the slightest. Will never go to this franchise again
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November 2023 by Kevin Daley
Always a great experience and a great wash. Staff are friendly and smiling and provide a great customer experience.
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October 2023 by Matt Weber
Honestly, this is likely the best MCW in the area.Large vacuum space with great suction.Wash Bay is large & does a fantastic job.Using 2 sets of blowers, plus the buffer, you come out almost completely dry!!
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September 2023 by Worthy The Explorer
Still love their wash .....it cleans very well for the value......and their vacuums are excellent power.