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November 2023 by Josh C.
Phone quote for a replaced section approximately 16 inches long to replace a hole was $150-200. When I called a day later to get info they said the estimate was $1750. when I came in to look at the quote and pick up the car they wanted to replace from the Catalytic Converter all the way back including the muffler, all hangers, brackets etc. None of which needed replaced. a 16" piece of 1 3/4" ID pipe welded to current system was needed. And no, not cut out the cat either. Completely legal section of pipe replacement. Absolute joke. He told me that if I bought a full exhaust system they would install that too. So what you're saying is you're out of you mind, and only want to do a full system replacement.
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October 2023 by Brando O.
Great service! They got my 2001 BMW sounding brand new again after replacing a very worn manifold. Probably the best rates in town for such a major repair. Very happy!
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September 2023 by Mary Fosdick
This is our 3rd visit to this Muffler Man location for different repairs. We have been happy with the work and they are very resonably priced copared to other shops. I would absoutely recommend them to friends and family.Services: Exhaust
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August 2023 by Tiffany G Keller
I brought my car there the first time for a muffler repair. I requested a temporary fix until I was able to afford the job to be completed correctly. The temporary repair last a year. When I went back in August of 2023 I had my exhaust system fixed. It took under an hour for the repair. The price was very feasible. When I was waiting in the lobby I spoke with a Mexican man who worked there. I asked about other services that Muffler Man has. He politely told me other repairs that they can fix. I didn't know that Muffler Man offered other mechanic services. I knew my car needed a wheel bearing put on my car. I knew the business was busy with other customers. I did wait a few hours in the lobby to get my car fixed. The mechanics show you what's wrong with your car before you accept the repair bill. This shop is laid back in atmosphere but they are really good at making repairs. They do have a "shop dog" she's a German Shepherd. Don't let her bark freighten you she's friendly.The dog relaxed me as I was waiting in the lobby. I noticed she's also a really good companion to the mechanics also.I do have a sister-in-law who's related to the franchise of Muffler Man. April Christensen.I would take my car back again for repairs.
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August 2023 by tyshneki Jenkins
They got us right in and took great care of us. The 4 legged employee was my favorite!! Hunter was the absolute sweetest! Oh and they got my truck together in no time!!! Great price great staff greater service!! Thanks again!
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August 2023 by Lyssa G
I was having trouble finding a mechanic to fix my exhaust in a pinch, but Muffler Man was able to get me in without an appointment no problem.The technician I spoke with (I believe his name was Thomas) was very straightforward about what the pricing included even before I gave the green light to complete the work.Service: Exhaust
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August 2023 by Metal Stacker
They did a good job at doing the repairs on my car, but it didn't fix the problem, so I'd call it a misdiagnosis. I told them that I didn't think what they wanted to fix was the problem, but they insisted it was. I told them to test drive it, and they said that they would. It wasn't cheap at all, but I guess those parts are good for a while. I'll take her into the Cadillac dealership, I guess it's my fault for thinking I could save a few bucks.
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August 2023 by Taknesha Howard
Came in to get my flex pipe done on my car. Got it done for a good price compared to other shops. The guys who work there where nice and fast.
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July 2023 by Lajaih Wilson
Shouldn’t even get the one star. Terrible service, was helped second after a guy who came in after me. They didn’t even acknowledge me while speaking to each other about my car. So disrespectful. Didn’t even get a call when it was done because they “forgot.”Update: I came back right after this review and they literally took a saw to my car and CUT the piece off of my car because of this review. Watched my car get sawed into pieces all because they can’t even treat a customer with respect. Filed a police report and will be reporting them. Ridiculous how much accountability a “business man” DOESNT have. Never go here.
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July 2023 by Anessa Brosman
On top of the foul mouthed supervisor cussing my partner out, they lost track of us dropping off our keys and when I called to check on the vehicle, they said they were going to tow it because they didn’t know who dropped it off. Then they quickly found the record and keys that were dropped off. Tried to scam my partner out of money, and when he disagreed with the total, they threatened to go cut the parts out of the car they had just worked on. He finally agreed not to charge us a ridiculous sum, but we will NEVER be back and we will tell everyone who will listen about how poorly this place treated us. Honestly I’d be shocked if they have any returning customers, seems like they make their money off of being dishonest and they don’t do a half-way decent job of keeping their books organized.Service: General repairs & maintenance
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July 2023 by Anessa B.
On top of the foul mouthed supervisor cussing my partner out, they lost track of us dropping off our keys and when I called to check on the vehicle, they said they were going to tow it because they didn't know who dropped it off. Then they quickly found the record and keys that were dropped off. Tried to scam my partner out of money, and when he disagreed with the total, they threatened to go cut the parts out of the car they had just worked on. He finally agreed not to charge us a ridiculous sum, but we will NEVER be back and we will tell everyone who will listen about how poorly this place treated us. Honestly I'd be shocked if they have any returning customers, seems like they make their money off of being dishonest and they don't do a half-way decent job of keeping their books organized.
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June 2023 by Wendy Andrwws
These guys were Awesome!! I’m from out of town, was very stressed about a power steering leak. They got me right in and told me not to worry, they would take care of me! They did just that. Very nice guys! So was there Awesome dog Hunter❤️ Thanks Guys I’m very gratefully.Service: Steering & suspension repair
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June 2023 by jr m
This shop should be closed down for good!! Really bad service takes them 3 weeks to put a muffler on!! that they told me over the phone could do it on the same day!! Paid 600 get muffler installed which fell off a week later didn’t even back just cause I know how low class they are stay away people!!Service: Exhaust
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May 2023 by Travohn Elmore
I paid to have a new muffler put on my commercial vehicle (dually) approximately a year ago. I did not like how low they installed muffler but I needed to put the truck back to work. Now I call them and ask if I can make appointment so they can pull up previous service records and do it right this time with a different style muffler (if needed). He sd they don't make appointments?. Then I say I'll leave it the night before just make sure it's done the next day and I asked will I get discount for the way they installed it last year and having to get it done correct the second time.. he couldn't answer and didn't reassure me that they will make it right!!
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May 2023 by Greg Long
Driving along and my exhaust basically fell apart, so I swung into Muffler Man, and they had me back on the road in less than two hours. I have a 2005 Pontiac Grand Prix GTP, a high-performance car, but the original dual exhaust was in rough shape Needed replacing. They had the parts delivered in only 45 min. and got straight to work on it. I thought the price was very fair and was so happy to have it done so quickly. What I figured would haunt me all week was fixed in 2 hours. All the techs there are very knowledgeable and professional and did a great job. They have my business from now on and I would recommend them to anyone without hesitation.Services: Auto exhaust system repair
