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January 2024 by Larry Ahr
Needed a 36-inch pipe wrench and they had it. We struck out at a dozen other places.
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November 2023 by Garth B
Hanna and Autumn helped me 30 minutes to close tonight and did more than I ever could have asked! Hanna was incredible. Top notch professionalism and work ethic. She pressed me two hydraulic fittings in no time and was much more knowledgeable than I'm used to when going to parts facilities. Other locations had nobody who knew how to make these lines for me. Napa - DO NOT lose these two! If you drop the ball, they have a place here at White Knight Towing waiting for them. Thanks, girls, for all your awesome help at the last minute! P.s; I will try to come clean up any oil left in that parking spot tomorrow afternoon with some dry-all.
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September 2023 by Terry Delp
I went to NAPA's warehouse as the part I needed was available there. If they don't have it locally, they will have it sent to my local NSPA store!Good people, fair prices!✌️❤️
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September 2023 by R Riemer
It's the place to shop for quality auto parts
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July 2023 by ryan oconnor
District Manger claims he will call back, and it never happens
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July 2023 by Brian Spratke
Staff is knowledgeable and willing to help. They also get through the lines pretty quick as most of the time 3-4 stations are open.
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June 2023 by Rick Nicholson
I was looking for a toolset for my granddaughter for her graduation that is what she wants
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May 2023 by Jake Johnson
I have also received the worst customer service at this Napa store than I have ever seen. I typically do not right reviews but today I will be. This isn't the first time I have had the worst service at this Patterson Napa either. I wanted to return my brake pads and rotors for defective parts. Why should I buy brake parts that fail within 6 months. My calipers are fine, 2018 jeep compass, guides lubed, but now after less than 6 months, my brakes shake violently. The 2 guys at the counter said they will not return my warranty for brake shudder! What kind of parts do you people sell? I will be going to Autozone for now on because they have flawless warranty when it comes to brakes. I don't know why anyone would buy brake parts from this store if this is the quality and customer care!
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April 2023 by Harry Haight
Napa is our go to store for all my Automotive needs.
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April 2023 by SOPHISTICATED LADIES
These are some nasty people two of the customer service representatives did everything they could not to return my part even though it was covered under warranty. I gladly grabbed my part, receipt and left. Very prejudice and it's extremely conspicuous. I wouldn't dare recommend this location to anyone!
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March 2023 by Brian Amacher
Warehouse is next door. Makes it convenient and this place basically has everything.
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October 2022 by Lee Barker
Keep this short and sweet, went in the for a trailer power plug. Ended up with a broken cable ( didn't know ) what was going on, Austin that worked there came out. Pulled his truck up and helped us figure out if it was our car or the trailer that was bad.Above and beyond customer service!!! Cheers
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September 2022 by Annette D.
My daughter worked for this store for nearly a year. After being sexually harassed and having no resources to help her in her store she left. Her managers Chris And Matt abused her mentally and lured her with false promises to get her to pick up extra work. Her HR Representatives (Lisa)that were there to help my daughter did nothing but belittle my daughter and the entire situation. She was forced to continue working along side the disgusting men that made her into an object. I would never recommend napa auto parts to anyone!!
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August 2022 by Nancy Hart
went to napa on 4 mile, no interest in helping or answering questions. went to autozone around the corner and WOW the help I got was a 1000 times better than NAPA
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July 2022 by Alex H.
What happened to this store since Wade left. It's like a bunch of children work here.
