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January 2024 by Steve Miller
Trusted Russ and the team at North Coast to re-fret a couple of my vintage guitars, and they did amazing work. The guitars play like new again! Highly recommended.
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December 2023 by Bruce Taylor
If you are serious about your instrument, there is no better place in Grand Rapids! Russ has now worked on five of my guitars, including converting to stainless steel frets on my favorite Maton guitar. His work is on time, and outstanding! I could not recommend them more highly
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November 2023 by Jason Hansen
They were really great. I’m just starting out and I learned more in 5 minutes talking with Russ than in the whole hour picking out my guitar at Guitar Center. He also was able to explain what everything on my guitar did. He also recommended a guitar teacher that works at the college that I work at currently. Just great people!
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November 2023 by Rick Buteyn
I've brought in 3 guitars this year for maintenance and couldn't be happier with the service and quality of work. My guitars have never sounded and played so well! Thanks Russ and crew!
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November 2023 by Tom T
Excellent attention to detail. Great price and will go above and beyond without overcharging. If you are looking for guitar repair - go here.
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September 2023 by Christopher Dunning
Had some finish work done on my guitar (Gibson, Les Paul). excellent price, quality and time. Highly recommend.
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August 2023 by Jacob Albert
Incredibly knowledgeable staff with fantastic customer service. Catered their work to my playing style and needs. Will be using them exclusively for any work I need done. Cannot recommend high enough.
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June 2023 by Thirsty Cromwell
Thank you very much! My Squire Bass VI now plays better than I ever imagined. The adjustments were all made with precision and care. I will definitely be back.
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March 2023 by Stanley G.
I tripped over my Gretsch Guitar breaking the neck. I have multiple guitars and this was one of my favorites. I had heard great things about the North Coast Guitar Company and after calling them I sent my guitar there to be repaired. North Coast was very busy, and it took a little longer than expected, but the repair exceeded all my expectations. The amount charged (including return shipping to Connecticut) matched their estimated cost and was well below what the replacement cost of the guitar would have been. I believe the guitar looks, plays, and sounds better than ever. I am a very satisfied customer and highly recommend the North Coast Guitar Company.Stan G
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February 2023 by Todd Bulemore
Such a fantastic shop! Brought in my Les Paul for a fret dress and set-up and it now plays better than it ever has. Will hands down choose North Coast for any future guitar maintenance/repair I need.Russ is extremely welcoming, helpful, and knowledgeable. Beyond my repair work, he was also willing to chat and offer advice for a project guitar I'm working on.
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February 2023 by Brendan Clune
Cool shop! As someone who likes to ask a million questions, they are super knowledgeable about all things guitar. Feel lucky to have a business like this in my home city. Highly recommended.
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December 2022 by Matt Rozelle
Russ worked on a couple guitars for me recently and I was very impressed with the quality of his work. Both guitars are now playing better than ever.
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November 2022 by N8
The best in GR. They put great care into making sure your guitar plays as good as possible and will give you advice on maintaining your guitar if needed. Really professional work, and friendly people.
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November 2022 by bryan nuñez
I was rear ended while my acoustic guitar was in the trunk, which left a 4” crack in the side of my most precious baby, Yamaha A3M! [Mahohagony back/sides with Sruce Spitka top] Thank you North Coast! You are legit Luthiers and I entrust my guitar(s) into your care for future care and recommend your service which is fair and honest. What was once a rough unsightly crack is now a smooth surface, thus value preserved, for which I am most grateful. Thank You!
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October 2022 by Michael Follett
Bought a new Taylor from Guitar Center that eventually had some severe warping. Taylor recommended NCGC as part of their approved warranty repair program. I had read reviews about how people will bring in guitars, even newly bought ones and these guys will give it a proper setup that is better than factory new.I thought my Taylor 214CE sounded great when I got it new out of the box, but after the repair I'm very impressed, it plays better than I remember, better sustain, lower and more even action. I brought in another guitar just in case I was happy with the repair, and they'll be my luthiers from now on. I really couldn't believe that they'd not only fix it, but improve it from what it was factory new. Super chill guys, highly knowledgeable spotting issues immediately, very transparent on what is needed and what it'll cost. I've already got my 3rd repair planned for them.5/5 stars - highly recommend.
