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December 2023 by Tricia King
Kathy and Shaney were so nice and super helpful making my Amazon return very easy!
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September 2022 by William Richards
PakMail is 5 star excellent. A customer doesn’t have to remember the address as they keep that on file. Also they give veterans discount. Highly recommend
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July 2022 by Michael Mayes
I had a collector's music statue to move from MI to FL and was in need of custom crating services. Cristian was a total professional and did an outstanding job of getting it ready to be shipped. Top quality and highly recommended!
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July 2022 by Shondreka Lott
Everyone has been nice. That’s the only reason 5 stars got tapped. The issue is getting your account set up …you can go in office or online and still not resolve a issue. Email after email. The only email I want is saying I got mail lol looking for a no fuss company and it’s all been fussy to complicated to change address too so fml. But yeah the people are excellent though.
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July 2022 by Jacob Davis
I've been here several times to drop off packages. The employees are always pleasant and helpful -- always quick to scan in the packages I drop.
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July 2022 by Rhonda Benge
What a deal on a roll of stamps, $20 off, really nice people to work with in general.
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June 2022 by Christina Ahee
Don’t waste your time here. The employees are not knowledgeable and so slow. They would not accept my Amazon return and said I had to go to a UPS Store to return when they literally have the UPS logo on their door? Do better.
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January 2022 by Natalie Green
The employee was not friendly at all and the shipping was overpriced. I will not be going back.
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October 2021 by #mybuddyandme
My experience here was both my first and my last. Nearly a MONTH ago I shipped a package from this location to an address in Virginia. I followed the tracking information for quite some time until it eventually arrived in Virginia. However, only AFTER the package arrived in Virginia was I told by that location that it could not be delivered due to a lack of shipping. Seems the location I shipped it from labeled it improperly and yet shipped it anyways. For the next MONTH I tried relentlessly to track this package down when I was told it was being shipped back to me. Then, when I reached out to this location and asked to speak to a manager neither the young lady who answered the phone or the associate she asked even knew who their manager was. She went as far as to say, "I don't think we have one". She gave me someone's number and suggested that I call them saying maybe they could help. When I reached out with this number he was in fact the person I needed to speak with. He did apologize and offered to make things right. However, he wanted me to come back to the same location and attempt to ship my package a second time under his supervision. However, given the circumstances I will NOT be returning to this location.
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May 2021 by Flawless Nailss
My first time ever shipping anything out. The worker was great, I was in and out in less than 5 min.
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April 2021 by Sean Florian
Excellent service.
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April 2021 by Amanda Blandford
I had great customer service at this location, the worker was able to help me figure out the Amazon QR code dilemma, and I would definitely ship through here again. All shipping services under one roof makes it very convenient for me.
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January 2021 by Cori Gould
ANTI-MASKERS!! I have been into this location twice in the last week & a half and both times NOT ONE employee was wearing a mask. Called corporate after the 1st time and still no masks! Calling the Kent County Health Department instead. Unbelievable!
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January 2021 by Chad Maghielse
How is it still possible, that in December of 2020, businesses still have employees, who refuse to wear masks, working their front desks and interacting with customers....?Having extended family members who have died from covid, the selfishness of people like this, and the irresponsibility of businesses that allow it, is really frustrating.
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December 2020 by Joe Drake
Very good service and nice employees! I go to this store all the time.
