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May 2023 by Benner B
I came in for a simple watch band repair and was treated no different than if I was purchasing a high-end Rolex. Exemplary customer service, very knowledgeable staff, and a stunning array of jewelry and timepieces. I will absolutely be back. Thank you for a wonderful experience. You’ve earned a repeat client.
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March 2023 by Shea Emerick
My first experience here was excellent in every aspect. I was greeted by friendly staff upon my entrance. Then the owner consulted with me about my watch problem. Not only did he make a quick fix to my watch, but he explained to me in great detail as to his procedure. Mr. Medawar went above and beyond in his kindness, knowledge and professionalism. This kind of service is highly sought after but rarely found in today's world. I highly recommend Medawar fine jewelers and look forward to continuing with future business.
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December 2022 by Jose Rodriguez II
Philippe Medawar Fine Jewelers is the BEST in West Michigan and beyond. I had an absolutely divine experience working with them! Philippe has been in the game for a long time and is a total master of his craft. He will help guide you through the entire process or find you exactly what you are looking for. Philippe helped me find the perfect diamond ring for my fiancé. I (and her) couldn’t be happier. I can’t recommend this place enough. If you are looking for a jeweler that has what you want, look no further!!
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December 2022 by Tiffany Baker
I had a ring reset and a watch serviced by Philippe, and he does amazing work. Not only that, he is a genuinely kind, warm person who offers top-notch customer service.
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November 2022 by JD Murray
Absolutely impeccable attention to detail and quality of service throughout the process of buying an engagement ring and subsequent wedding bands for myself and my fiancé. Mr. and Mrs. Medawar treated me like family, and they have a lifetime customer because of their care and kindness. Highly recommend!
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November 2022 by Nathan Veltman
Great service, I didn't have an appointment but was squeezed in to get my father's old watch resized. Only took about 15 min. They polished it for no extra charge and comped the resizing fee which tells me they care more about keeping lifelong customers then making a quick buck. If I'm ever in the market for high end jewelry in the future they will be the first place I go to.
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October 2022 by Paula Koenes
When my diamond fell out of my 28 year old wedding ring & was miraculously found the next day, I wanted to go to a local jeweler for repair. I stopped at Philippe Medawar’s not realizing that an appointment was customary. Philippe & Joanna were so kind and thoughtful, taking time for me in the midst of their scheduled day. They made me feel valued and cared for. I saw them treat each client entering with dignity. They provided me with the information I needed to decide if I wanted to repair the prongs on my ring or place my diamond in a more secure bezel or floating setting. They had no judgment on whichever choice I wanted to make and I so appreciate them patiently explaining the implications when I was unaware of these things. I chose a floating bezel setting and flat back to the band. I love my new band & how it accents my diamond and personal style perfectly. The the signature diamond chip on the back of the band is a lovely detail. Philippe and Joanna feel like friends through this experience. Something that started out as a crisis has ended in a joyful, positive experience.
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March 2022 by Ben Sagodic
I first heard about this store from a friend, I recently got into collecting Rolex watches and have since brought two in for servicing and to receive general information about my pieces as well as had some jewelry repaired . I won’t go anywhere else !!
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November 2021 by Connie Razzoog
Absolutely the best quality and craftsmanship. Expert service!
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May 2021 by Cheryl Schinske
Everything about this place is amazing! From the showroom to the sales person. Medawar definately knows diamonds and fine jewelry.
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April 2021 by John T.
Philippe has restored a vintage Hamilton watch, as well as assisting me in the proper and professional sizing of my Omega Seamaster. He and his staff are consummate professionals who provide courteous, professional, and top service. His knowledge of my watches, and amazing ability to explain everything associated with them, is impressive. He has passion for his profession and it shows in his customer service and quality of work. You get what you pay for at this business.
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February 2021 by Hunter Pham
Mr. Medawar is both knowledgeable and talented! He and his family are so sweet and hardworking. While I only had a bit of servicing done in my visit, I would trust them with the most delicate tasks, and I would have confidence in an honest and perfect job. From my experience, I can say Mr. Medawar and his family have great talent, character, and kindness; and they will serve any inquiring customer well!
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November 2020 by Michael T
Very high quality jeweler who does true artisan custom jewelry in house. I felt like Philippe and his staff truly care about every piece they craft. He did a beautiful custom ring (that is a stunner) for us and finished it a week early. They also have a beautiful show room full of fantastic items. They are detail oriented and worth every dollar no doubt. If you want to be treated well and are the type of person who appreciates high quality, this is your place.
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November 2020 by Becky Rose
Where do I start? Philippe is a talented jeweler; one who’s obviously spent years perfecting his craft and creating a line of jewelry that delights! My fiancé purchased a diamond and Phillippe ordered a special box for it. The surprise proposal was perfect and I was delighted that it came with the opportunity to custom design a ring with Phillippe! He was friendly and warm. He really listened to my thoughts as we looked through his styles and we quickly narrowed down what dir
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November 2020 by Becky T.
Where do I start? Philippe is a talented jeweler; one who's obviously spent years perfecting his craft and creating a line of jewelry that delights! My fiancé purchased a diamond and Phillippe ordered a special box for it. The surprise proposal was perfect and I was delighted that it came with the opportunity to custom design a ring with Phillippe! He was friendly and warm. He really listened to my thoughts as we looked through his styles and we quickly narrowed down what direction I wanted. The ring took three weeks, but was SO worth the wait. I'm getting endless compliments and I find myself meditating regularly because I'm so entranced when the sun or any light hits it. The ring feels so ME! Prices here are not cheap and you cannot just walk in and shop. You must set up an appointment first. This is because they only sell a certain caliber of diamond and the settings are engineered and created in house. They only have a small handful of settings that are prong. All of Phillippe's bezeled and tension settings are a work of ART. People must understand how this is different from the average jewelers everyone recognizes the name of. His work is meant to be cherished and family heirlooms. His business is clean and his staff is courteous. 10000/10!
