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February 2024 by Eddie Musall
This was the worst pizza I have every had. The pizza wasn't even covered completely with cheese, the pepperoni was burnt. The store was dirty, the employees were dirty, it smelled like old grease as soon as you walked in. I will not be returning to this location. Just ?????
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February 2024 by Regina Zwiers
4 or 5 employees working in the back and they saw 4 customer enter and left us standing in the lobby for a good bit before a young girl came out and helped. As soon as someone comes in a little acknowledgement or "Hello! Be right there with you!" Would improve your customers experience. This was Sunday 1/28/24 between 4-4:30
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February 2024 by Jennifer Boyce
Boyfriend ordered and picked up a supreme pizza and brought it to me at work he left and when I took a slice of pizza out to eat it the middle was completely raw. When I tried to call them to have them resolve this issue they didn't even answer the phone.
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January 2024 by Tyler Matt
Order from here regularly and always have top consistent quality and speed.
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December 2023 by Kyle Constant
Placed a delivery order and after waiting 2 hours we called the store,was told the delivery driver couldn't find our house despite Google maps existing and pointing directly at our house, asked why we were never called and they claimed they attempted yet I was sitting there with my phone in front of me waiting on my order the entire time. The drivers at this location seem to get many complaints, management should step in.
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November 2023 by EA Productions LLC
The pizza was super good like always, keep up the good work!
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November 2023 by Daniel Schuelke Sr
I thought everything was great how they treated you and the food was goodKid-friendliness: I would think it'd be good for the kids they were friendly
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September 2023 by Tim Harris
Not good food preparation, not wearing gloves while preparing food and two different employees handling same small order. I don’t understand why it takes two people to prepare one pizza melt. Neither had gloves on and one kept going from hair to glasses to food… not proper hygiene while preparing food
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September 2023 by Jihad Taliban
It's small but you know it actually was pretty decent. The pizza was made excellent and the customer service was really friendly. But if I'm in Grand Rapids and I'm going to get Pizza Hut I'd rather come here. Will definitely make a return visit.
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August 2023 by Selma Bajric
Food was good and the person who took our order was great but the delivery driver was rude. I got a call from an Illinois number so I didn’t answer and then got a voicemail “it’s your delivery driver for your delivery” and that’s all. As I go to call back, there’s a knock on the door and we immediately go to grab the order. Once we opened it, he said “if you order delivery, answer your phone”. No need to be rude but I’m not even sure why he did say this since he found the location so it must not have been for that. The only other thing I can think of is that he knocked and we didn’t hear but there’s a door bell that works that he didn’t try to ring. Just an unnecessary snarky comment in my opinion.
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August 2023 by Jason Vander Molen
Great service and the food was good too. Rosie was super friendly upon walking in the store. I could tell they had been working hard to get customers orders out to them. It hasnt always been this way at this location. Theyve renewed my loyalty to ordering from here in the future! Great job!
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August 2023 by Jason VanderMolen
Had a great experience with this location on 8-20-23. Rosie was awesome from start to finish.... Even went as far as telling me how to order to save money next time. Ill be back for sure!
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June 2023 by Maribeth Vlasman
The manager was willing to open early so my son could bring pizza on the last day of school for a snack treat.
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June 2023 by Joyce Ibach
Tasted great but a bit doughy under the sauce. Bottom of crust was not brown and not crispy.
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May 2023 by David and Gabrielle Farina
Extremely unprofessional drivers. Delivery driver speed up behind me and tailgated me, then proceeded to honk their horn at me when I had to make a quick turn to follow the person I was following.Driver should be required to take a defensive driving course so they learn not to tailgate.
