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November 2023 by Queyonna Jacqueal
Nice. But parking is atrocious. If you find a spot during the day you have to pay and/or walk a block. With Founders Brewery kiddie corner, good luck doing any better on nights and weekends.There’s a parking ramp but it’s residential. It’s ridiculous enough, I drive further out just to not chance having to circle the block for 10 mins.
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October 2023 by Joy
This PF is beautiful with an amazing locker rooms and new equipment. However, the staff should know how to work the hydro massage beds. They literally do nothing but sit on their phones so to not be able to run a simple computer ?️ blew my mind. Left disappointed as I was traveling and needed that massage. It’s also surprisingly 24/7 FORREAL!
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October 2023 by ricardas saltinis
Nice place, not much space. Too many cardio equipment mostly unused and the biggest problem is parking. Just got $20 ticket for parking in abandoned building parking lot across the street from the gym. I think i go back to 28th st location next week when it reopens. At least I won’t get a ticket when working out.
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September 2023 by Trucking WithRod
Good location to work at and has all the necessities as far as equipment. Very clean organized and friendly staff.I also wanted to take the time to thank Zack for his excellent service. He helped me through a difficult billing situation, and he got everything rectified when I kept reaching a dead end. He truly went above and beyond to get me situated.
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September 2023 by Enncee Leonard
I wish this location was open 24/7. There are many Friday and Saturday late nights that I would love to go here to workout. But other than that, this location and layout is great. I have never had an issue here. Everything is clean and every employee that I have encountered here is courteous and professional. The Zero Gravity massage chairs are incredible.I gave 5 stars because I have no complaints other than the business not being open throughout the night on the weekends.
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September 2023 by Rob Jones
Pristine. Everything looks brand new. Nice layout with a city feel to it. There is even a second level, but I found what I needed on the first. Not busy at all when I went after lunch.
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September 2023 by Abigail Schippers
Easily the cleanest PF I’ve seen. There are a shocking amount of people stressed about parking in the reviews…. It’s a downtown gym with actually tons of street parking around it. And all of that street parking is free all nights, mornings and weekends. I’ve never had a problem finding a spot to park.
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July 2023 by Melissa Booker
My fitness journey has soared since I joined the gym. My club is always clean and staff is very friendly.
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July 2023 by Michael Tuffelmire
My favorite Planet Fitness in GR. As for parking, apparently, a few of the other reviewers have never been to a PF in cities like Philly. It makes the parking around this facility look like grandma's driveway.? It has a super progressive and accepting atmosphere along with friendly staff who keep it uber clean. This is the only PF in GR that is similar to big-city ones. My favorite things about it are the way they have their battle ropes set up and the fact you can look at the city while you work out in most areas. So much better than having to stare at a wall like other dungeons I've pounded plates in. Also, I have never seen the trainer or other gym goers "starring people down," but the gun show is always open ?
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June 2023 by Cruz Nunez
2 floors 4 cardio, executive massage chairs (only facility in área that has them), feels bigger than the other gyms in the area and the staff is very welcoming on all shifts
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June 2023 by John Donaldson
The staff here is all star status and the facility and equipment is clean and well maintained definitely best planet in the city ???⛎
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June 2023 by Michelle L Allen
Many people complain about the parking and the cost of parking but in bigger cities parking can be upward of $50/hr. (Chicago) Nice facility and convenient for downtown living. The hours are better than most of the PF in the Grand Rapids area. There are other locations so if this PF doesn’t meet your needs there are many to choose from!
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May 2023 by Johnathan Bright
Are we not a full operating business on Sundays? Why are one of the doors locked? Why are half the TVs off? Do better.Like others are posting, there is NO parking. It's all metered parking, so your paying around an extra $2 per visit, unless you want a ticket. This is a bit ridiculous seeing as though every other location has its own lot. How this was even allowed is beyond me.Quit using the toilet-paper-quality stuff in the paper towel dispensers too. So cheap.One more than one star because MOST of the employees are friendly. The "trainer" in the yellow shirt stares down anyone bigger than him (most of us).
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May 2023 by Joshua S.
I've been coming here since it opened and have never seen so much as a piece of paper towel in the floor. Super clean. The staff are all friendly and there're tons of machines with a separate level devoted to cardio.People aren't lying about the parking, but there are no lots for the place to even lease. Plus, there are plenty of other locations with parking lots, if it's that big of a problem.Can get a bit busy during peak times, but if you go at the right times, even the fly machine is open.
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May 2023 by S M
Anthony & Nasir are the best employees! They are very personable, Hard working, compassionate & motivating! They should be managers of this company making the highest pay! One of the female managers that was training them one night, couldn’t even keep up with how many customers & gym relationships they have built, just being themselves! If you lose any of these employees, your company will suffer a great loss! Promote them ASAP! Before another company snatches their talent right from under your noses!Nasir ⭐️⭐️⭐️⭐️⭐️Anthony ⭐️⭐️⭐️⭐️⭐️
