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7AM - 7PM
3451 Plainfield Ave NE, Grand Rapids
Propane
“We've been with Crystal Flash since 1993, and have never had even one issue with customer service. Delivery is on time, delivery people and office staff are friendly and knowledgeable, and it is nice to pre-buy the LP for the year and lock in the cost.”
“I stop into Johnny’s Shell station often for my coffee and to use the restroom.
Always, I mean every time the room is clean and well stocked.
Thank you from me and all of the travelers who stop in!
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7AM - 7PM
2345 Alpine Ave NW, Grand Rapids
Propane
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Propane
“The young lady that assisted me was wonderful. We were waiting in line and she was helping another customer who is a complete Karen rude as ever. She had the audacity to put her ID and the representative space and mutter under her breath, swearing at her for about 10 to 15 minutes as I did have to wait in line about 20 minutes because the lady was being so irate. It was not cool to see a customer treat management like that. The agent remains calm and professional as she could be after the lady will see it literally screaming in the agent space I always do business with U-Haul, just because of the ladies, professionalism, calmness and accuracy.”
Propane
Propane
“The truck we reserved was not returned by another customer. We were able to get another truck, but larger then we reserved, at the same cost. That is all good, but we do wonder if the larger truck used more gas, which then added to our over-all expense. The location tried to get the previous customer on the phone to get it back, but there was no answer. Hopefully they got the truck back eventually!”