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September 2023 by Gayle Osterman
Great people work there. Very friendly and knowledgeable, and glasses are great!!
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August 2023 by Kari Hubka
After 10 years going threw the same optical office, I finally made a long needed switch to RX Optical and I couldn't be happier! The staff was so welcoming and attentive! Ellie took the time and interest in making sure I left with exact pair of glasses I was searching for and answered all my questions. Definitely recommend this location! 10/10
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July 2023 by Wolfram H.
What a wonderful experience from the minute you walk in! Perfect lighting which is important for picking out glasses. Low traffic area so not a lot of distractions of people coming and going. Professional staff that were knowledgeable yet listened to my needs vs wants. Just an all-around pleasant and productive experience. Oh, and an excellent variety of glasses as opposed to some other locations. Bought two!
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June 2023 by Erik Salgado
1st time doing this but my girls (Deven & Ellie) gave me the best experience ever since I walk in ...Thank Ladies you girls were awesome and thanks a lot for your HELP ????
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June 2023 by Maria Krug
Although a patient at another location, I visited this branch as they had an appointment available for the day I needed. Never have I been more pleased! Dr. Leo provided me a thorough and comprehensive exam; taking the time to explain not only every test he was performing, but also the changes he saw and the best options to care for my new and changing optical needs. Brian at the front desk was welcoming, charming and funny! He immediately made me feel at ease! After my exam, I was treated to quality time with Elle and Deven as we worked to find new frames. There was never a feeling of being rushed and these two wonderful women took everything I said into consideration. As someone who is quite self conscious about their looks and the new challenges of being disabled, I was treated with care and concern. Plus a bonus! We really had fun! I would highly recommend visiting this location in your optical needs.
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June 2023 by tara sniezek
My eye doctor was booked out 2 months so I went here after a coworker recommended the place. They fit me in same day! The office was clean and all the staff and Dr. Thompson were great. Alex helped me pick out frames and explained all the costs and insurance coverage. I’m glad I made the switch.
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April 2023 by Jennifer Gonzales
Loved it here!!! Brian and Morgan were such a great help and were so nice! definitely recommend coming here :)
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March 2023 by James Schramm
Came here for a simple frame adjustment, and left needing to replace the lenses :) not sure how they managed to mangle these so badly, but my guess is way too much heat melting the premium coating. I'm not normally one to leave a negative review for mistakes, but they weren't able to offer me any solutions for their error after breaking them. Simply did their best to shift blame/convince me this was somehow my fault for not cleaning them properly. Don't go here unless your glasses are under their warranty!
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March 2023 by M L.
Apparently the space for a review is shorter than my description of things that went wrong at my appointment, so here's the cliff notes:A supposed professional (male) refused to answer questions for my informed consent, claimed that informed consent on my part would sabotage my eye exam, demonstrated very poor listening, insinuated that I had some emotional issue for being frustrated by his unprofessional conduct, THREATENED me, and condescended to me extensively.This was while I was alone in a room with him. Once someone else walked in and was watching, he switched right over to being polite - as if I didn't deserve basic human respect unless someone else was watching!The whole situation was quite bizarre and I am sure this optometrist would not have dared to treat a man so badly! I will definitely not be seeing him again and I regret the waste of using my eye insurance for this appointment when I could've felt safe and respected by seeing someone else.Note: I have had good experiences at Rx optical all the other times I've been there, so not all their optometrists are like this. But apparently the Knapp/East Beltline location was the wrong place to go!
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October 2021 by Mark Alonso
I am more than pleased with the customer service at Knapps Corner E. Beltline. Excellent staff & excellent frame selection. I was most impressed by a staff member named McKenzie. She was very, very kind and helpful. She even sent me a THANK YOU NOTE for being a customer which is practically unheard of today. Kudos to McKenzie and RxOptical.
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June 2021 by M M.
If you don't have insurance this place is about 3x expensive compared to the online eyeglass companies. Rx told me that if I ever have a problem with my eyeglasses there would be a 38 dollar deductible. This didn't seem so kool
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February 2021 by Duane Hewitt
I needed a nose pad replaced. I called and made an appointment. When I arrived there Michael came out, took my glases and replaced Both nosepads at no charge. A very good company to do business with. I highly recommend them. THANK YOU.
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February 2021 by Gordon Vogel
Excellent first time visit with curbside service to install new lenses in my old frames Friday September 18. I plan to return for annual optometric care/evaluation. Gordon Vogel MD
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February 2021 by David Goudswaard
They do a great job and always go the extra mile. Cory even met me out side (because of COVID) and took my glasses in to adjust them just before the store closed. Thank you!
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July 2020 by Tim Brower
Dr. Dave S is the best. The office is very inviting.
