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September 2023 by Colleen Fuelling
I have gone to this office for years, and have always had an amazing experience each time. Recently, my son had his first appointment and glasses experience. Matthew was our optician, and he did an excellent job of making my son feel comfortable and explaining all of the different things he was being tested for. Matthew was also extremely helpful in helping him choose glasses that were stylish yet comfortable for a newbie. Per usual, Matthew created a top notch customer experience. Always love working with him! Very knowledgeable and helpful over the years.
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July 2023 by Amy VanWagoner
I stopped in to get some sunglasses adjusted and Matthew was fantastic! Very professional and friendly and his service was complimentary. I highly recommend them!
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July 2023 by david joynt
Always excellent!
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July 2023 by Tyler Brooks
Needed a quick repair on my glasses and Matt did it for me fast and easy, great person and made me want to come again.
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July 2023 by cynthia newman
Matthew was very helpful and got me all situated with setting up exam. Awesome guy
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June 2023 by Eric Baird
Dr. Szczepanski is great; very personable and professional. Both the Dr. and Matthew are outstanding and patient.
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June 2023 by Kendra Dixon
Quinlan showed endless patience and kindness helping my teenage daughter pick out frames and learn how to use contacts! We had success and such a great experience. Thank you!
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June 2023 by Rebecca E Betts-Duensing
I just moved right around the corner from this store, so I was already pleased to have a reputable RxOptical so close. I'd like to say at least two years ago I had my eye on the PERFCT pair of cat eye frames by Oliver Peeples(for eye glasses but I know they also make sunglasses with most frames). Anyway, one day I stopped by to browse their selection. I was pleased but only one pair would do. I wish I could remember all of their names, but let me just tell you that at one point or another, each of the three young men working there helped me. The one retail associate went above and beyond and showed me a whole assortment of frames that had to be put up to make room for the new (I believe that to be an appropriate title since he was not an assistant or an optometrist). The other man looked up my old insurance and I told him about the new insurance I would be switching to....and told me in detail all of my options. All three patiently waited while I tried on the frames I liked and gave their opinions. Ladies, I don't know about you, but I'm incredibly indecisive and I LOVE to hear the truth when I ask for someone's opinion! Anyway, I WILL be going there for my new glasses
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March 2023 by Kristen Myers-Chatman
Have been to numerous locations with very mixed experiences. But this location is top notch. Quinlan is a rockstar and has worked with me to find the perfect glasses, -as well as to fix the issues that arose as a result of my experience with another location. And he was a top notch professional throughout the process. Very grateful as I was prepared to move on to another provider. But Quinlan and team have earned my business.
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March 2023 by Gretchen Smilde
Genuinely kind, nice, caring people working here at RxOptical. Greatly appreciate each one of them. Quinlinn, Daniel, and Dr. Szczepanski. Thank you for such exceptional customer service.** I can see :)
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February 2023 by 1971lionsfan
Daniel was very friendly and helpful
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February 2023 by Killian Evenocheck
Great experience. Got my new sunglasses in two days. Can’t wait to get my new pair of glasses. Great selection of glasses and great customer service. Highly recommend
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January 2023 by Tamasha James
What great service from Quinlan today! My daughter broke her glasses and Quinlan fixed them even though it was closing time! She was having headaches and it was a blessing to have them repaired so quickly! Thank you, Quinlan!
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January 2023 by Alison Najmy
Always great to work with Daniel and Matthew! They are both kind and professional and work to ensure that you are satisfied with your eyewear.
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January 2023 by Julie Schrot
We had a wonderful experience with Quinlan. He was extremely helpful and took his time with my son, who is very difficult to please.
