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December 2024 by Larry O'Brien
Painless, convenient and David, the tech, did a great job. Very high level of communication throughout the entire process.
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December 2024 by nicholas chavez
They were nice and got the job done faster than the time they said it would take.
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December 2024 by Kara Hoffman
My agent did the work for my cracked windshield, I just had to schedule my appointment. I chose to drop the car off and the technicians were excellent any communicating before, during, and after my windshield replacement. I didn’t mind dropping it off bc my car had a front camera that needed calibration and I was happy to know it had been recalibrated to Toyota standards. It was a great experience. Know that you can’t go through the car wash for a few days, so go through before.
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December 2024 by Eldon Lieb
Very helpful and considerate of my time. I highly recommend Safelite!!!
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December 2024 by Tina Zachow
My experience at Safelite was great. Online scheduling was seamless. The tech was great from start to finish. The waiting room was clean and had chairs and tables so I could get some work done while waiting. The whole process was smooth and easy.
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December 2024 by Molly Breen
Very professional shop, explained all steps, on time and speedy service.
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December 2024 by Laura B
Easy online scheduling. Best rate. Convenient time/location. Staff very personable and although an all day time slot they finished my window replacement in 3 hours.
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December 2024 by Kao Vang
David was very knowledgeable, courteous and professional. Explained everything to me. He was great
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December 2024 by Joseph Plowman
Very professional and accommodating. Good communication
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December 2024 by Chris Bussell
My interactions with the Technician and Store Manager were refreshing. Professional, friendly, great communication. Would definitely recommend.
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December 2024 by Danielle Ellis
Update: 11/27/2024
Unfortunately safelite destroyed my car so badly that insurance will be covering their damages. I went to get my car repaired and found out they installed the wrong windshield and completely broke my mirror. My car is so badly damaged that I need to wait for the shop to order parts. I am devastated that my car was damaged to this extent. I understand mistakes but, this was deliberate damage.
Update: 11/20/2024
Components that adhere the windshield to the car are now flying off. A long black strip flew off of my windshield on 36th street.
This location is not safe for young women. Please find an alternative. There is one mechanic here who became frustrated with me on 11/12/2024 for refusing an unnecessary service. He splattered adhesive on my dash/wheel and smeared it throughout the car. I am still discovering areas where he smeared it (a week later). The windshield was left partially glued down and you can hear and feel the wind coming in. My mirror technology was left broken after the mechanic “fixed it.”
On 11/16/2024 my dad took my car in to give the company an opportunity to fix their mistakes. The same mechanic was there and argued with my dad about the service he provided. We asked for the keys back as my dad and I felt uncomfortable letting him work on my car— given he had damaged it so badly.
Please do not risk your life for convenience. If your windshield flies off while driving, it poses a risk to you and others.
SAFE auto glass techs:
Clear Image Auto Glass
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December 2024 by nicholas marino
Rick M. of Plainfield Safelite… 👌🏼 10/10 would recommend! Confirmed my appointment, called and asked if the timeline was appropriate and if I had any questions. Little did he know, he stepped into Friends-Giving celebration we had going on. He performed his job with extreme professionalism and even took time to tell me his “Safelite story” and why he works there. I invited him in for a plate of food or drink in which he couldn’t partake due to the time. Prime example of customer service, professionalism and just a great human! Keep it up guys, you’re doing AWESOME!
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November 2024 by Mike Guswiler
Great customer service!
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November 2024 by Ken Szczepanek
Thank you for what you folks do for us! My 3rd experience with Safelite in 3 yrs! We appreciate what you do and the Professional service that your techs bring to the job! Very polite and respectfull! Thank you so much for your service! A big thank you to Dave Zellar for the positive experience, his professional service and positive attitude and the kindness and respect he brings to the job! 10 Stars for Dave! May God bless you all!
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November 2024 by Elizabeth Bartaway
Great customer service and very helpful and fast
