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January 2023 by Brent D.
Went into sams for some items that they were out of which happens. Decide to grab a brownie sunday to go but when i ordered it asked for chocolate ice cream instead of vanilla. Was told it can only be ordered with vanilla. Apparently per a manager new rules include following food recipes with no exceptions. Another rediculous rule change at sams. Will probably move to Costco who is far more consumer friendly when this membership term ends.
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December 2022 by Adrie Bond
It’s a good store and it’s nice
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January 2022 by Mr. Smiles T.
Really you charge 40 to 100 dollars a year to come get groceries have your shit doesn't even have a price tag on it an another thing I'm not paying a member ship or doing a day pass to spend extra money on your overly huge an ridiculouslot priced crap
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September 2021 by Ashley Vollmar
We tried to pump gas at this location this morning and the card reader malfunctioned. My husband kept waving at the attendant to have him come out and try to help and the attendant just stood there shaking his head at my husband. We’ve had issues similar to this in the past. My husband’s card was stuck in the reader and it wouldn’t process. Finally he got the card out and still had to wait for the order to cancel. No help at all and the attendant wasn’t busy with another customer. No point in trying to pump gas here, took our business elsewhere. We have had issues with a lack in customer service inside the store over the last few weeks too. Never experienced this at this location until the last few weeks.
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September 2021 by Brian H.
The Pharmacy at Sam's Club on Alpine provides prompt, excellent and fast service at a very competitive price. I went out of state on a family vacation 3 weeks ago and my doctor called in my prescription just before I left town leaving me in a real pinch! I really needed the medication before leaving for my trip. I called Sam's less than an hour before they closed to inquire about my medication. I explained my issue over the phone before leaving home and Dylan the pharmacist recognized the urgency of my situation. He immediately got it filled and had it ready for me in less than 30 minutes just before they closed. I was VERY pleasantly surprised. I have been using Sam's for years and another large grocery store pharmacy on occasion for after hours or weekend prescriptions when Sam's is closed. In my opinion, there is no comparison as to the quality, promptness of service and communication when Sam's provides when they're out of the medication, which has only happened once for me. Other pharmacies don't communicate and let you know when they're out of meds, can't fill it for other reasons like insurance or no refills left, etc. The other pharmacies I'm referring to don't tell you that your prescription isn't there until you've wasted your time going. Sam's gives me better service than even the small town, single location pharmacies I've used in the past. Sam's is prompt, professional and caring and will explain side effects, potential drug interactions or any other questions you may have if needed. And...you actually see the pharmacist in the window while you're there! He or she is not hiding in the back out of site like most large pharmacies.. You sure wouldn't expect this level of service from a wholesale warehouse pharmacy, but you do!!! Go there and see for yourself.... Brian in Walker, customer for life.
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August 2021 by Jenni Klein
I just wanted to say what an amazing job the ladies ( and I swear on days it's switches to another lady ) but 1 single lady at a time runs that whole food court pizza stand alone !! I have seen ppl getting upset and walking away and ... thats to bad!! she's doing the job alone and without her you wouldn't of even of had the chance to try to buy it so ... please support them
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August 2021 by Chris Miller
very kind and very quick to unload
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May 2021 by Debra S.
Look it, it you are going to police your members coming and going, don't sit there and ignore people coming in. I really have other things to do as I am sure the huge crowd that formed behind me today, while the lady looking at cards was too busy catching up with her friend.
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April 2021 by Harley P.
My wife and I just became members. I visited the eye doctor. The doctor and staff are great. I recommend to everyone to go here.
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November 2020 by Fran-Mike Reus
Found great reasonably priced Christmas gifts for my grandkids.
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November 2020 by Shawn N.
I'm a good american and human being and wait in line at the gas pump like everyone else. All traffic needs to flow one way going south (there is even painted arrows on the pavement) but there are idiots that drive through and go north so they can skip the line. I've talked to the management and even the gas tenant they told me there is nothing they can do. Duh! it's your gas station, you can tell them to follow the arrows.
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August 2020 by AllahOinkkie K.
My experience with this Sams Club was a complete 360 from what I experienced at the Muskegon location.I purchased a 14k 24inch Franco from the Muskegon Location for just a bit under 700.00$The sales associate did nothing to help me ALL.If I didn't know any better I would of thought she was trying to make me not purchase this chain. I came on 2 different days an the first day I was Ignored completely the second day after about 30 mins of begging staff to come over to the jewelry department a lady who I'll call Mik snottily fussed about having to show me the jewelry an her knocking over some other items I was told I couldn't try it on .One of the worst membership I have ever paid for. Im in the process of making them refund my entry fre
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May 2020 by Karla Roebuck
Shoutout to the bakery department on Alpine. My husband went in for groceries and wasn't able to get an apple pie because they were hot out of the oven. He proceded to shop and when he got to the checkout, the gal from the bakery brought him a giant apple pie. The only way she had to identify him was his peace sign mask so we were impressed and the family was pleased to get their pie. Five Stars for customer service!!
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February 2020 by Linda Kreft
they have a wide variety of just about anything and everything,love their paper products
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December 2019 by Carmen Villahermosa de Cox
Went in without an appointment. Was greeted by Alicia and got in right away with Dr Black. Thorough informative and helpful.
