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October 2022 by Jonathan Z.
I've spent a lot of time at this hotel Starbucks location. They're not like the corporate locations where you can scan in your purchases, so be wary of that. I ordered a pumpkin cold brew one day which was great, but the next day they didn't have the PSL I wanted. Everything else is all normal Starbucks like. They got the drinks. They got the merchandise. They just don't have the all-day hours.
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February 2022 by Bob Agena
In the lobby of the Marriott. Clean, friendly, fast!
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January 2022 by Amanda W.
Smaller store but it is in the JW Marriott hotel, so that's to be expected. Friendly and fast service. Just as much selection as a larger, stand alone store. They kind of messed up on my vanilla sweat cream foam cold brew because there wasn't any foam on top and it looked semi shaken. I still drank it, so couldn't have been that bad! Worth it if you need a caffeinated pick me up.
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December 2021 by Robert Agena
In the lobby of the Marriott. Clean, friendly, fast!
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October 2021 by Bob Anega
In the lobby of the Marriott. Clean, friendly, fast!
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April 2021 by Jeffrey Schildroth
Super nice
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March 2021 by mary mcghee
the different options with drinks is so enjoyably over whelming
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December 2020 by Brittany Maclin
My favorite morning pick me up an they fix it just right upside down everytime
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September 2020 by Tiffany Stolzenfeld
This Starbucks is a joke. We all know we have COVID issues - but any business genius can figure out the concept of supply & demand!! If you’re a coffee shop located in a hotel you ARE going to be busy consistently so have an adequate stock of food. They were out of every food item and when the woman in front of me ordered the last banana bread they had - the attendant dropped it . Seriously what a circus!! Not to mention the 25 minute line to order essentially coffee and air! This Starbucks needs serious support!! When I asked the barista for straws for our tea she threw a handful at me...so...needless to say; if your staying at the JW Grand Rapids. Avoid the Starbucks at all cost!
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September 2019 by George Sysak
Great coffee and the barista was very kind and quick. Thank you very much
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September 2019 by Megan Harding
Always great
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September 2019 by Eric Roberts
Always a great coffee spot to go to. Friendly and knowledgeable staff
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June 2019 by Suzette Hammond
Love it
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April 2019 by Paige S.
What a great experience! No wait at all and very prompt service. The baristas helped me decide on a drink and even told me about local things to do. The store was very clean and everyone to the valet who greeted me at the entrance to the baristas were friendly and inviting.
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April 2019 by Paul White
Crowded and slow but that's what you get with a great plan. Starbucks always performs at their best. Never disappointed. Neither will you be.
