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March 2024 by Richard H.
I bought some Hunter-Douglass blinds from The Shade Shop 12 years ago. One of them recently fell and I could see that a small plastic piece in a bracket had broken. I called the store and Aimee had me text her a photo of the bracket that I needed. She ordered a whole package of that particular bracket from the manufacturer and had them shipped to my home. They arrived in three days and I was not charged. Great customer support!
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March 2024 by Jan Brinks
Helpful customer service and prompt delivery
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January 2024 by wendy docter
The staff's help is prompt and thorough
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December 2023 by Cyndie W
Our new blinds look great. We were impressed with the awesome person who came to our house to measure and answer questions. Our blinds were here and the installer did a wonderful job hanging them along with educating us on maintenance and care. Thank you so much! ??
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November 2023 by Donna Shaw
I am delighted with my new powerview shades from Hunter Douglas, introduced to me by The Shade Shop staff! So simple to use and beautifully made. I highly recommend The Shade Shop for their help in selecting the appropriate shades and for their efficient installation - they have a great team!
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October 2023 by JULIE JOHNSON
The Shade Shop made my first experience purchasing custom roller shades enjoyable and stress free. From my first appointment where I needed guidance narrowing down my options, to fabric selection and installation, the process was seamless. All members of the team treated me as an individual and truly listened to my wishes. I will most certainly return to them for any and all future window covering needs.
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September 2023 by Emily Waugh
As an interior designer, I've worked with The Shade Shop on several projects for my clients and have had a great experience each and every time. Cori is so knowledgeable on product offerings and helps us find the perfect product to fit our needs. Wes makes sure the windows are measured down to the fraction, and Jerry makes the installation look easy with his years of experience. The whole team is so professional and a pleasure to work with. I would highly recommend The Shade Shop for all of your window covering needs.
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July 2023 by Ned Crouch
We appreciate the wonderful attention, follow-through, and coordination the team at The Shade Shop brought to our project from beginning to completion. Thank you Corie for your help in finding the option that best fit our requirements. Our thanks to Wes for your care in handling the details of placement, and to Jerry for a smooth installation. We are thrilled with the quality and look of our new blinds, and we are grateful to The Shade Shop for your friendly and highly professional service. It was a pleasure working with you!
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June 2023 by Anita Atwater out. 7
I had vertical blinds installed in 1991 and The Shade Shop,Inc. did a great job then. Now, May of 2023 I wanted vertical blinds again. I contacted The Shade Shop Inc. again . They came out and did a great job again. They are a very professional team . I would recommend The Shade Shop,Inc. to anyone that is interested in having blinds installed in their home or place of business.Thank you! Anita Atwater
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June 2023 by Michael Reynolds
We are delighted with our new shades. Corie made it so easy to pick out the perfect shades for our new home. Then Elizabeth installed them beautifully. The whole process was effortless.
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June 2023 by Adam Epstein
Wes and Corie were helpful in leading the process from the initial discussion to selection to installation by Jerry. Very pleased and thank you!
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February 2023 by Sarah C
We love our new shades. Great experience with ordering and installation. I would highly recommend The Shade Shop.
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December 2022 by Jim Sprich
Our experience with The Shade Shop could not have been better. From our appointment to look at options in the store to the installation, everything was great.
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December 2022 by Jane Bouwman
I have always trusted the Shade Shop for blinds and shades. I'm a repeat customer several times over. It was time to "redo" the blinds at home so I called and had Wes come out for a consultation. He provided the latest samples and made the selection process very easy. The blinds were installed professionally and the installer gave me several tips on the operation of the blinds. The new blinds look spectacular! I'm confident if any issue should arise, they will fix the blinds. I've contacted the Shade Shop for blinds at our businesses and referred both daughters-in-law to the Shade Shop for their homes. In the GR and West Michigan area there is no better place for professional, timely customer service. This a "top notch" company with a superior customer service. Thank you again, Barry, Wes and team at the Shade Shop.
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December 2022 by Cynthia Gargagliano
Very professional. Everyone was helpful in advising me. Professional installation.
