United States Postal Service
USPS,
Post OfficesHours:
225 Michigan St NW, Grand Rapids MI 49501 Hours
About United States Postal Service
The United States Postal Service is the only organization that regularly delivers to every address, providing secure, reliable, and affordable mail and package delivery. This location offers walk-in passport services. Reviews note it is typically a great place with helpful and patient workers who are like sunshine, making experiences better. However, one counter worker can make customers feel talked down to, creating an awkward experience by not listening. While packages usually go in and out quickly, some delays can occur, especially during busy seasons, which can be annoying for customers waiting for their items.
Most Recent Reviews
June 2026
Very friendly and helpful, honestly made my day, thank you!
June 2026
The nicest employee greeted us! Excellent friendly service :)
April 2026
this location is always very helpful when delivering/picking up. I really appreciate Quincy! he's very patient and knowledgeable when it comes to working here. Thankful for the great service!
More Comments(105)
- Grand Rapids, Michigan
