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June 2025 by Chase Young
Rude front desk workers, and multiple cases of them claiming an envelope was a package and upcharging 3x the cost.
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June 2025 by M DILLY
Friendly service! all of the employees in the front are super nice and helpful. I often have my mail taken care of here. I appreciate it very much the help and servuce they provide on this location š
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May 2025 by Erin Weidenfeller
This review is mainly about Madison at the service counter- it was extremely busy, huge line of customers and she did great, very polite, calm , quick and helpful, even when customers were not being polite, she deserves a raise or a bonus. Also I do like this post office overall, very convenient š
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January 2025 by Tray Lopez
TWO packages in a row that have just completely went missing said delivered and didnāt receive anything!! Tried calling multiple times now but the automatic phone pick up is absolutely awful canāt get though to anyone and the robot doesnāt understand us!
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January 2025 by Tony
They take forever to send out packages that are dropped off!!!!
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November 2024 by Matthew Kraynak
Quick and efficient
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November 2024 by Chelsea VanderMolen
One lady was super nice and seemed to be helping people, the blonde lady is not nice or helpful and soo grumpy! Would not recommend!!
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November 2024 by Samira Nichole
Doesnāt answer phone or deliver packages
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September 2024 by Crissy Jo
I would give negative stars if I could. They canāt seem to figure out how to deliver mail. I been in my new place since June 1 and we are in September and still havenāt received any mail. Iām so beyond frustrated with this post office. Government bureaucracy at itās finest š”
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August 2024 by Clint Leatrea
This has to be illegal... Staff at branch is great!
Different story for the carrier for my small business in the Creston neighborhood who constantly marks packages as "Held at Post Office, At Customer Request" The Carrier is taking it upon themselves to speak on our behalf. Does not leave package notice for attempted delivery. Happens on probably a monthly basis since 2022. Feeling targeted by rogue carrier making up the rules as they go. Expect it to keep happening despite multiple contacts with branch manager, and multiple supervisors buying and installing new mailbox. Just want the mail delivered.
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August 2024 by Natalie Cavagnetto
Horrible service. Upon complaining about tge unprofessional service, the 23 year old manager who smelled like weed did nothing about my package and the rude woman working the counter. It will only be UPS for me moving forward.
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June 2024 by W K
The phone system is horrendous. I have to listen to announcements for 1.5 minutes before getting the main menu. Then, it asks me to say what Iām looking for but doesnāt understand what Iām saying when I annunciate clearly. Being able to press numbers would be much easier. For example, I say āMailā and it tries to take me to āStampsā. I say āSpeak to an Agentā and it says ādid you say, āholdā?ā. It also makes you listen to their entire prompt before you can say your selection. I was unable to speak to anyone, of course, so the system had me enter my phone number to get a call back in 10 minutes. A few minutes later I received a voicemail on my phone saying that I missed their call⦠but the call never rang. My phone signal is fine so it didnāt make sense. I called again and had to go through the same mess to finally be able to request to speak to an agent again. The automatic voice said that my phone number was already entered and that I could not request a new call, then it hung up on me. In the last 5 minutes, Iāve received 2 more identical voicemails from them, but my phone has never rang so Iāve never been able to pick up the call. Utterly ridiculous.
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December 2023 by Kim Rybicki
So awful and unorganized. Every time I go there, it is a mess! Even though this is the closest post office to my business, from now on I will be driving to another Post Office further away.
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September 2023 by Cynthia Smith Darku
The young lady that assisted me was extremely kind and helpful.
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September 2023 by amc nauta
Fast service?? Thanks for all the help.