United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service at 1451 Lake Dr SE is highly appreciated by customers for its reliable and friendly service. Many reviews highlight the helpful and cheerful staff, with specific praise for employees who go above and beyond. One customer shared a story about an employee named John, who personally called to resolve an issue with a package, demonstrating dedication and care that restored faith in USPS. Others appreciated the cheerful clerk with long black hair, who made mailing a simple package a pleasant experience. Pocahontas was commended for her extra effort, even returning during her lunch break to assist with a transaction, showing her commitment to customer service. Additionally, Allie Jo received multiple compliments for her kindness, knowledge, and positive attitude, transforming what is often seen as a routine and sometimes frustrating visit into a welcoming experience. Customers feel confident that USPS staff are committed to providing secure, reliable, and affordable mail and package delivery, serving over 157 million addresses across the country and worldwide. The staff’s dedication, friendliness, and willingness to go the extra mile make this location stand out as a dependable and customer-focused postal service. Overall, the Lake Drive USPS is recognized for its excellent service and staff who genuinely care about the customers they serve.

1. Grand Rapids, Michigan