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July 2023 by orlando mosqueda
Always great customer service, at least in the morning.
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April 2023 by Nikki M.
Will not be going back here, you just lost a customer and I will buy on Amazon now. The absolute worst customer service I've ever received. I've been in two times and both times it was like I was bothering the employees simply by being there. I was doing an even exchange, literally the same product, and they wouldn't price match my 20% coupon that I had even though I was exchanging for the same product. I had the full intention to buy 4 more cases but because of their attitudes I walked out. Every time I walk in they're on their phones, as soon as I walk out they're on their phones. Honestly the worst experience I've ever had.
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March 2023 by Anisa Begovic
Great place to buy all my natural vitamins, customer service is amazing!!
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February 2023 by Hunter Wilson
The definition of quick, helpful service. They're always able to help me find the flavors and brands of drinks I need, and they have the newest items every time I come in. This time, as well, they let me know about a buy 1 get 1 free promotion currently on for Redcon energy. Great place for great products!
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January 2023 by kristin Ellens
Excellent customer service and great prices
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November 2022 by Jillayne D.
Website suchks I css r figure out how to find the product I need I give up and will shop relse where
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July 2022 by John B
Seem to always have what I need.
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May 2022 by Starla Harris
I went there yesterday to purchase some vitamins he showed me a video he explained everything to me and guided me in the right direction for what I needed love that place
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February 2022 by Travis Sikkema
Friendly staff. The gentlemen I bought stuff from was very knowledgeable.
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February 2022 by Al Al
I couldn't agree more with all the negative reviews on here and supercides all the other favored people who wrote happy reviews!!!! A lot of singled out favoritism happening in this location, been going here for years spending countless money on their products to be treated this way , I couldn't do my shopping due to my prolapse bladder a medical condition tht needs surgery and I was told no bathroom available, so you will no longer receive any more of my money I will shop elsewhere, health hutt in grand haven or muskegon have a giant more stocked store with a public bathroom for all the customers to use plz visit them?
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December 2021 by lisa hunter
Took great care of me.Store was spotless.Merrillville IN location
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November 2021 by Lacey Johnson
Store Manager David cannot take a hint; I told him three different ways why I wasn’t interested in the auto ship program for two supplements. I stated three different reasons for not being interested and he still pushed it on me, kept me in the store longer to explain how it works, and wouldn’t accept that I wasn’t interested. I probably won’t be back to this location because of this experience.
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November 2021 by Lacey J.
Store Manager David cannot take a hint; I told him three different ways why I wasn't interested in the auto ship program for two supplements. I stated three different reasons for not being interested and he still pushed it on me, kept me in the store longer to explain how it works, and wouldn't accept that I wasn't interested. I probably won't be back to this location because of this experience.
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September 2021 by Sean Murphy
Great place with a huge selection of products. The rewards program is easy and great. Some items can be pricey but the quality is good. I only had one problem once with energy drinks tasting bad but they replaced them no issues.
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September 2021 by Terence Burnett
This was surprisingly the worst retail experience I have encountered in Grand Rapids, Mi. I put a order in for a item on 28th Street at the Centerpoint Mall area the night before which they said was readily available. States store opens at 9:30. I am actually here at 9:50 a.m. on 8/30/21 today. Me and 2 other customers are here waiting for the store to open. I know I am not the first person because someone left a not on the door handles stating there displeasure. I have to conclude this since it is 10:10 a.m. Another customer is pulling in now! This needs to be known "far and wide" of the inadequate shown by the Vitamin Shoppe. This is very unfair. Please spread the word to see if this is addressed. Thank you my professional review.
