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November 2023 by Brianna M.
Great customer service, nice reasonable prices, will be coming back, all the workers are nice and respectful
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September 2023 by Reva Ervin
Got my ring from them. Great service. Had one of my diamond chips fall out months later, and they fixed it for free within 5 minutes! Most definitely recommend them for any jewelry.
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September 2023 by Travis McReynolds
I had some gold to sell - coin/jewelry even some teeth. I got a quote from HK and told him I was going to get a couple other quotes from other buyers in town. I then went to several jewelry stores. By far West Michigan Jewelry Exchange had the best offer. Staff is friendly and knowledgeable- I recommend these guys 100% They also have the largest selection of gold jewelry I have seen in a store.
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September 2023 by Gail Mejeur
Ravi was amazing to work with. He helped us pick out the perfect rings for the perfect price. We will always come here to purchase jewelry.
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August 2023 by Joe Cantwell
Incredible customer service and unbeatable prices. Such a great group to work with. They even went the extra mile and sent me a video of the jewelry I was looking at before I purchased!
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August 2023 by Dave O'Brien
Have never sold gold before and didn't know what to expect. Turned out to be a great experience at WMJE. Very friendly staff did not rush us or pressure us to sell. They offered a great price; even more than we expected. We had old earrings, rings, chains, an ingot, and sterling silver. They accepted it all. Will definitely go back and encourage everyone with gold to sell to do the same.
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July 2023 by Olivia Coleman
Went there for a jewelry repair with a bracelet and a necklace was in and out in 15 minutes. Great price of $50 for the both of them to get fixed. To my surprise they came out of the repair room shining as if they were new, with every repair comes a cleaning and polishing. Very nice staff, offered to show me some clearance jewelry and prices if I wanted. Will be returning for some well priced real gold!
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July 2023 by RaeGenea Bland
West Michigan Jewelry Exchange did a fantastic job on repairing my wedding ring. My ring had gotten too big after I lost weight and needed some repair and cleaning. I received my ring back looking like it did when my husband placed it on my finger ❤️❤️❤️❤️
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July 2023 by Chad Fauskee
V.J. was very helpful in evaluating and educating me in my grandmother's coin collection. He was willing to take the time to explain why certain coins were worth certain amounts. V.J. made me feel comfortable to ask questions. I didn't feel rushed or taken advantage of.
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June 2023 by Scott Pirochta
I brought a large amount of estate jewelry in for evaluation. VJ went thru it ALL with me and gave me an honest and fair appraisal to help with the settlement process. That confidence and service is hard to find these days. I’m so grateful!
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June 2023 by Vanessa Ostema
Found the perfect ring for me! Loved my experience shopping here. They are very kind and helpful. I will definitely be coming back to shop here in the future.
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May 2023 by Pamela Mcclenton
Lovely people! Very friendly as I was indecisive and had trouble picking rings out ! They were patient and gave great advice. I bought 5 rings and all were fair priced !!!
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May 2023 by Ebony Holt
Great service! Very quick service. Very friendly was able to get cash right away. Opened the doors even though was closed. I would recommend coming here than any other place.
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May 2023 by Evan K.
Friendly courteous metals dealer with much better than average selection. Have shopped here for 2 years and was always given fair prices and royal carpet treatment.
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April 2023 by Diane S.
These guys are great to work with, professional and better prices than the other jewelry exchange we went to, Seriously, the first price we got from place on 28th Street was $50 for 2 rings, WMJE gave us $325. We are sold. Thanks. Diane
