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March 2024 by Daniel Crawford
You open after I’m at work and you close before I get out. Completely useless.
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January 2024 by Brett Inch
The worst bank I have ever dealt with tried closing a account out that was my deceased father was given the run around for 2 years saying there was another form to fill out went to 3 different locations and nobody knew what to do very incompetent people at every level of this bank I wouldn’t recommend to anyone to use them as a bank Teach your employees how to do there job not just come up with excuses Poor Poor business feel bad for people who have to deal with them They are just HORRIBLE!!!!!!!!!
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August 2023 by Marcos Munoz
So unhelpful
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July 2023 by Sonya Dilsaver
They wouldn't cash my check because it looks altered what's everyone else think?I think someone needs new glasses
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July 2023 by Adam Sade
Second visit they were much more helpful.
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May 2023 by Beverly Foley
If I could rate them ZERO stars, I would!I just deposited a cashiers check for several thousand dollars. I was told over $5,000 of it would be available Wednesday and the rest by Friday. I wake up this morning and see it's being held for 9 more days without any available amount. I spoke to 3 different supervisors and just got the runaround "not my problem because it's bank policy" speech. All they had to do was call the bank it was written on. I even asked them to do that and they refused. They are making interest on it, plain and simple with my money. My son works at a bank and told me this. It's not the first time they've done this with other large checks, too. But a cashiers check from a bank? I am so done with these fascists.Do not bank here!!!
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February 2023 by Susan Clippert
very good experience with Ruth.
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November 2022 by Mehdi Sadeghi
This bank doesn't do nothing for non customers ?Not even exchange few wrapped coins for bills !!DisappointedNever be Bank of America customer ?
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November 2022 by Barbara B.
At 2.24p in the afternoon no one was there to help me order new checks. I waited to even see the person who told me no one could help. I just came from Lake Michigan credit union where they welcomed me warmly, offered coffee, and helped right away with ordering new checks. How do you even stay in business? This is not the first time I have been received like this coming through the door.
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January 2022 by Richelle Elliott
After reading previous reviews i was really anxious about going here today with my husband from Kalamazoo ( the closest branch for us ) to deposit saved cash and coins. I honestly do not know why people write such horrible reviews! The lady was lovely!! We had no issues what so ever and were in and out within 10mins max ! Definitely rate this bank , Definitely my go to branch and rate the lady that served us 10/10 ! Brilliant customer service and just an all round nice visitAnd they are open Saturday’s ! A massive help to usDefinitely no complaints from us
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December 2021 by Tony Costa
Needed to be added as a co-owner to mother’s account, we are very limited on time and most branches close at 4pm. Apparently no one was staffed for this job, I think it’s time to take our money elsewhere.
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May 2021 by Cher LD
This branch has always been very good! The employees are smart, considerate, very helpful! Location next to the busy stores, malls is a must!
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May 2021 by jesso
Hours are not correct/up to date here on Google maps or posted on the front door. Whenever I was able to get in the customer service was good.
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June 2020 by Cavin Campbell
They need to close this bank down
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May 2020 by Scott Veldhouse
Most worthless bank I've ever had to deal with, This Is the bank dealing with unemployment debit cards and one in 5 is open????
