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February 2024 by Bella Smith
they do kahoots and are layed back, they deserve more money tbh. 10/10
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October 2023 by Travis Johnson
Great customer service very friendly
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February 2023 by Soubanh Soukhome
My wife and I wanted to buy something here for our son who just turned 20 and the female that helped us was just fantastic.
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January 2023 by alvin richardson
What can I say one of the most pleasant experiences I every had from a store. Everyone was so very helpful, professional, and courteous. But Marla was exceptional in all area she made the experience unbelievable. The entire staff should be commended for their excellent customer service. If you want to know what great customer service look like visit Buckle and you won't be disappointed.
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May 2022 by SARRONDA
DONT SPEND YOUR BLACK DOLLARS HERE!!!!!! I went into this location today 5/21/22 at 4:30pm 1st i wasn’t greeted by any employee. i make it to the back to look for my son a few shirts. when i get there it’s a white couple also looking. A sales girl come up and ask the coupl who are we shopping for today. they reply their son they love the shirts. I just know she’s about to ask me next. NOPE WRONG!!! she turns around and go about her day. i knew at that moment i wasn’t spending a dollar there. i made sure i walked around and looked at other items and made eye contact with 3 other employees before i left. No hello no fake smile no how can i help you NOTHING. on my way out the door one employee was on her phone i just knew she would at least say have a good day. AVOID THIS STORE IM CALLING THEM RACIST BECAUSE THEY WORK ON COMMISSION WHY NOT GET A SALE.
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October 2021 by Eric Esman
Awesome service!
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August 2021 by Chris
Terrible customer service. The sales associate opens up the dressing room for me to try on 5 items and then disappears. No help finding different sizes that were needed while trying the items on and no suggestions for other products. The only time that he returns is to check out and figure how much he made on the commission, which is undeserved since there was no help from him. The store had plenty of sales associates at the time and he wasn't busy assisting anyone else. I mentioned this to the manager and I received an insincere, generic apology. I would recommend shopping at another location.
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April 2021 by Ryu Hayabusa
I love the buckle jeans, I like many of the brands of shirts they carry. However I absolutely refuse to go to this location again. There is a taller kind of heavyset male employee there that hovers over you so bad, it makes you want to run out as fas as you can without spending a dime. Buckle has always taught aggressive sales tactics that has been destroying their sales (I have actually taken sales courses that use the buckle as examples of what not to do) however this particular employee is by far the worse! I was just trying to browse through some t shirts and he comes up to me and tosses four of his favorite shirts right over the clothing I was looking at. He says they were his favorite but not something I would ever wear so I stopped looking at the shirts I would normally wear and shop for because they were now covered with Chubbs favorite shirts. I walked to another part of the store where he followed me tossing more clothes in my face. I once again walked away and started looking elsewhere where he once again followed and started telling me about hey dude shoes. Now I actually was interested in these shoes, and was one of the reasons I stopped in this day, but Chubbs had annoyed me so bad by this point with his hovering and favorite clothing picks that I just wanted to leave. Out of fear that he would grab a handful of clothing and follow me to my car, I asked him if he could go grab a certain size shoe for me and the second he walked away, I booked it out of the store as fast as I could. I went to another store and purchased some hey dudes where I wasn’t stalked by the staff. Now again, I like a lot of what the buckle sells, so I was hoping this was a odd day. I returned to this store again to see tall Chubbs has grown his hair out a little (maybe trying to alter his appearance from all the people he has harassed to the point of no return?) Either way, I started shopping and noticed he was doing the same thing he did to me to another shopper. They weren’t having it though and told him off. Without skipping a beat, he comes walking over to me and interrupts my shopping and what I’m looking at by tossing clothes over the rack in front of my face. This time I just stopped looking immediately and walked out of the store. I will never return to this location until Chubbs is gone. I have since been to woodland buckle several times and although they all seem to practice the more aggressive sales approach that is ruining the company, none of them were nowhere near as bad as Chubbs at river town. They usually will at least wait until you’re in the dressing room to bombard you with more clothes. But Chubbs doesn’t even give you the chance to look for something you want to try on before pushing you out of the store by cramming stuff you don’t want at all down your face and completely interrupting your shopping experience to the point you go spend money elsewhere.
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January 2021 by Dan Shepherd
Found some nice shoes here but the staff make it feel like I've walked into a ABC Warehouse.Just let people shop and stop trying to sell them everything in the store.
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September 2020 by Erica Beukema
The jeans used to hold up so well... over the last year I quit buying Miss Me brand because the pockets ripped so easily. I started buying rock revivals thinking they would hold up better and not even a handful of times wearing them the seams are ripping. So tired of paying so much money for poor quality jeans.
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April 2020 by Matthew James
I've been buying jeans at Buckle for 5 years. Their jeans are great quality, very stylish, and you can't beat the free alterations they offer. I won't buy jeans anywhere else.
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March 2020 by Eva Berger
How awsome is it they started carrying plus sizes I love the buckle yea they are a little pricey but its amazing quality
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March 2020 by Alex Wion
Brandi rocks! She’s so helpful and not pushy at all! I will be back to see her whenever I need jeans.
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December 2019 by Ted VanHoeven
The staff is constantly helpful and thanks to them I've found my new favorite style of jeans. There's also a fairly wide selection of good looking clothes and shoes to help you complete your desired look.
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December 2019 by Brandon Wade
Love the clothes and super friendly, helpful, girls that work at this location! You all Rock! ? ?
