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February 2024 by Leah F.
Not happy to receive my bill (we frequent here all the time working in grandville myself) and see an "admin fee " of basically 3%. Let's be realistic, this is exactly about the charge of the average credit card fees. As a small business owner myself, I do not pass the credit card fee I get charged onto my clients. This is a business expense and is a tax write off. Uccellos is not what I would even consider a small business. Bad taste on the owners part. If you're so worried about a 3% service charge per customer, add it in somewhere in the food cost or drinks. Do not put on end of bill for people to see and get upset about. All that's going to do is upset the general public and who ends ultimately ends up paying the price for the upset customer....? Your servers, who realistically have nothing to do with this decision but they are the ones on the front lines having to answer for your bad taste. If this continues, we will chose to support other businesses that do not put their fees onto the customers. That's part of owning a business.....
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February 2024 by Eva S.
My husband and I went there for lunch and after our meal we realized the restaurant charged us % for admin fee when we inquired they said is for stationary...??? I would not go there again and I would not recommend this restaurant to anyone! No way to communicate our discontent with their corporate office for hidden fees. Nothing but Greedy!
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January 2024 by Breanna H.
I love this place and love the happy hour they have! Their happy hour is 2p-5p and they have great deal on drinks and snacks! The bar area is large with plenty of TVs and the staff is very accommodating and friendly. We had a great time the few times we went there when we were visiting the area. It's a chill spot and a large area with a sports type feel and has a private room for private parties. It does fill up pretty quickly though so best to get there early !
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December 2023 by OHara B.
Celiac Foodie: Love this pizza for Gluten Free crusts and seasonings! Service was on point tonight even though very busy. Kitchen was about 25 minute wait on food but moved it quick. All tables and bar full tonight, busy with music and sports on the TVs. Also ordered the Deluxe Nacho, Gluten Free, (no pic) very good, Guacamole could use some Garlic but it was good. Overall a nice experience! Happy Dining!
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December 2023 by Kelly H.
Excellent place to eat and watch the game. It was the first time we were there, cannot wait to come back!
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November 2023 by Mariah C.
We love this place! Uccello's has become our Monday Night Football go to because of the bartenders! Alisa and Justin are always there and they are both great! So fun and easy to get along with. They remember our drink orders before we even ask! Even when it's busy these two always provide great service and make it an enjoyable place to watch the game. Great service, great personalities.
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November 2023 by Jennifer J.
We had a wonderful dinner at Ucellos. I had the Salmon Compote, and it was grilled to perfection. The salmon was nestled in tomatoes, olives, artichokes with asparagus on top. It was seasoned well and delicious. My husband had the chicken scalloper which he raved about. My daughter had a tasty pasta dish. The service was excellent. The only thing I wish was different was the volume on the TVs. It was so loud that it was hard to have a conversation.
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November 2023 by Tom F.
Love the food and the service. Unfortunately, they've decided to add a 3% "Administration Fee" to each check regardless of if you're paying with cash or a card. Feels like robbery to me! It's not the money, it's the feeling of getting bent over that I resent.
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September 2023 by Ricky S.
Just awful. I ordered pickup and won't be doing so again. I'm not sure if this is standard here, but my wings came plain with the sauce in containers. The tops to these containers are extremely low quality, and don't even look like they fit the containers. Ranch and the two sauces I chose for my wings were everywhere in a mess upon arriving home. Additionally, the cheese bread we ordered was undercooked, making for a chewy disappointment. The service was adequate at best. $60 would be better spent elsewhere - trust me. I get the impression this place is run by 16-20 year olds.
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September 2023 by Steven B.
Chicken Parmigiana was perfect! Large side of pasta with sauce with my meal! My wife's chicken Caesar Salad was huge and tasty and loved the toasted garlic bread was awesome but the bread that came with the meal, came out after I was done eating and was just sort of bland the same as the dipping oil wasn't anything special, thought it would be better! Service was great with the exception of the bread coming out after we were done and the ambiance is sort of mixed up with it being best way to describe it, an Italian Sports Bar. Gave it 5 stars because prices were great, food was awesome and we will be back again!!
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September 2023 by Halie L.
I used to work here & loved it. I recently got my sister a job here & she experienced a tragedy. The way this business went about it & they even HAD A FUNDRAISER to help her grow & provide from what has happened, was nothing like I expected; they exceeded any expectation that you may have from a workplace during a time like this. I'm at a loss for words as this is remarkable & I love to see the community come together like this. Thank you, thank you.
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September 2023 by Sarah V.
This was my weekly spot but after todays experience I'm going to switch it up. I wanted to try their happy hour appetizers but apparently their happy hour price is also a happy hour size. Usually a restaurant just discounts the appetizers but apparently uccellos makes the size of the appetizer VERY SMALL !! My daughter and I ordered the pizza puffs and I was shocked how small the size was so I asked and the waiter was very quick to tell me I basically should have known this. But I've never been there before 5 so I've never had the opportunity. My daughters and I pizza puffs put together was still smaller then a regular order of pizza puffs but more expensive! And then on top of that they charged me for a side of ranch when I've never been charged for a side of anything here. It was a big disappointment. It's definitely something they should advertise with their happy hour prices that the sizes are 15 pizza puffs. Waste of money and the waiter was not great and just all around not what I've experienced
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August 2023 by Gary W.
First time at this restaurant. My wife and I dined here with my brother and SIL who we were visiting. We were on our way to Olive Garden and were passing Uccello's & my SIL said this was a good place too. We were game so we said "Let's try it!" Our first impression was the parking lot was full, usually a good sign it must be good. The second good impression was the warm welcome we received by the hostess who promptly seated us after offering a choice of either a high-top or a regular table. We chose the later as we are seniors and getting up and down high chairs can be difficult for our vertically challenged wives. Our server, Drew, soon stopped by to let us know he would be with us soon, and he promptly returned. Very pleasant, friendly, and knowledgeable. Our drinks were quickly served. THE FOOD IS OUTSTANDING! LARGE portions, served hot. We ordered a 9" pizza, spaghetti with meat sauce and crumbled sausage, lasagna, and Rigatoni Al Forno. Everyone was pleased with their dinner. I requested fresh parmesan cheese which was quickly produced, and added to the top of my dish by the manager, Nikki Charles. After taking just a few bites a gentleman came by and said his manager told him to check my dish as she thought there may be some hair on the plate. At first I did not see it but sure enough there it was. The food was immediately removed and the gentleman profusely apologized and said a fresh order would be made quickly. He then came by and said it would be about four minutes. No problem. I really appreciated them catching this. Our server had also come by to apologize as well. We were told we would be compensated for the wait which we were. I forgot to add that we were also served two loaves of freshly baked warm bread. It was also delicious. At the end of the meal everyone needed a take-home box. It was nice to know we were able to get a second meal for lunch tomorrow. It is too bad my wife and I live in Arizona because we would definitely return to this location again based on the quality of the food, the excellent service, and the way they handled the mishap with the hair. I highly recommend you try Uccello's!
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July 2023 by Michelle A.
We went there for Father's Day We did have 7 people and understood the short staff We did not receive numerous items and had to wait and our check we didn't get but paid
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June 2023 by Jim M.
Neon sign in window says, "Immediate seating". And Uccello's lives up to this promise. Good food. Good service. Reasonable prices. Good for either dine-in or take-out.
