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April 2024 by Jeffrey Allen
Amazing service and great food. Had the bacon 3 cheese sandwich with loaded fries. It was amazing. Already eat the sandwich which was amazing
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April 2024 by Brennan Batien
I am never a person who complains, but what i watched having my sub made was the worse thing ive seen in a long time. I watched the worker who was making my food clean multiple items wearing the same gloves. He then made my sandwich with the same gloves touching everything inside. Then argued with me when i asked if he changed gloves after i confronted him. Who knows what were on those gloves after using cleaning products and touching dirty items.
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April 2024 by Normal Joe
Service sucks , we had to beg for our drinks because multi color lady was too busy listening to her music and the as way with cashier, he acted if we were bothering him with our order. Covid killed the restaurant Service and dont ask anyone from the mall because they are too busy walking around and acting like they are doing something
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February 2024 by Block Boys Hawkeyes
Employees shut down at 6:30... mall open until 7:00... bad customer service. If I were in charge I would let these lazy employees go... lost a lot of buisness closing
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December 2023 by Chad Zombies
The cheesesteaks is amazing and the fries loaded up are so good. It was a quick, hot and fresh. Simple menu. Will be back.Parking: It's a mall
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December 2023 by Lanie Gilbert
Food was decent. Employees on the other hand seemed unprofessional. They were using vulgar language and not being unhygienic in terms of wearing gloves and grabbing at each others clothing and holding on and returning to customers food.
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October 2023 by Jill Seif
It is what it is when ordering at a fast food joint. It was okay. Fries were decent compared to other fast food places I’ve gone
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October 2023 by Monique Stevens
The people working there were really nice and friendly. Loved their attention and customer service.
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September 2023 by Tomoya T
The food was decent. I like buying at this location. Sometimes, my teriyaki chicken cheesesteak is a bit too salty for my taste, or it's just right. Make use of coupons and free offers on their mobile app so you can save a few bucks off your order.Parking: Parking is free and tons of it around the mall. There are covered and uncovered parking options.Kid-friendliness: It's in the mall, kids are welcomeWheelchair accessibility: Wheelchair accessible doors and elevators
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August 2023 by Sam
Can't go wrong with a stub from this place I got the steak and bacon highly recommend it also the Philly cheese is way better than you think I recommend getting everything on it lettuce tomato mayonnaise throw some extra bacon on there just for funsies did it on a cheat day off my diet and I've got to admit it was the best decision of my life hot and fresh way better than Subway enjoy a sub then go watch a movie cuz it's in the mall and there's a theater right next to it
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August 2023 by Dawn Doty
Hubby and I ate there about 5 days back! Thought our Philly would be dry so ordered extra Mayo?? No it wasn’t!! Moist, good seasoning!! Ordered medium (9.99 one) and plenty for one person!! Hubby also got fries and they were fried to perfection!! So enjoyed meal and more than expected in flavor!! Service was excellent and owner or Manager(?) was very kind as were the employees!!
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July 2023 by Tom Potter
The Bacon 3 cheese steak was incredible !
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July 2023 by Kimmy Nicole ***
Super friendly owner. The food is always delicious and hot. I love this place. My go to when I'm in South Bend/Mishawaka
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March 2023 by Brett Heppler
Poor service, exceptionally long wait. What is happening with this place”, the lady behind me says. We waited, waited and waited a long time just to order. Get to the cash resister and was told they aren’t taking any orders for five minutes because they are focusing on Door Dash orders. Two people behind us left, one who was a mall worker and waited through her lunch break only to be denied food and prompt service. Pretty frustrating and disappointing that they place first priority on online orders rather than in-face customer. Way too many employees back behind the grill can’t help with labor costs. There was one man working who was running circles around the kid workers, A+ to him. If you plan ahead and want to wait, yummy food.
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February 2023 by Mickey Almanza
I work at rivertown and i always eat the mall so i always go to charleys because i never have to repeat my order. They are amazing and the cashier and cook always remember what i order even when i do a online order. Love them
