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October 2023 by Lily
Love this store. Great value Love the shoes and clothes
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July 2023 by amy truth
I just don’t like how they have 4 people putting back clothes but 1 worker on the register slaving on a Saturday
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April 2023 by Ashley Shipman
Beautiful store great prices
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July 2022 by Farrah DeGier
Friendly employees, fun music, and amazing prices!
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February 2022 by David Ipina
Horrible customer service. Black teen working there that treats customers however she wants. Clearly does not care about her job whatsoever. Must be hiring absolutely anyone.
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February 2022 by Jennifer Martineau
Store was clean and organized. Staff was friendly and good deals going on.
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October 2021 by Alyssia S.
very rude manager(older white lady looks like she's in her 40s) to the employees working.i noticed this twice when I was in the front of the store she was being snappy with and employee and another time at check out but this time she was raised her voice with her! it got to a point that a customer went and checked her about it. She was very unprofessional not saying you have to be perfect but you should be respectful!
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September 2021 by Laura B
Why is the customer service so terrible? I went in there and a girl with red hair didn’t want to help or answer any questions :/
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August 2021 by lyssi lee
very rude manager(older white lady looks like she's in her 40s) to the employees working.i noticed this twice when I was in the front of the store she was being snappy with and employee and another time at check out but this time she was raised her voice with her! it got to a point that a customer went and checked her about it. She was very unprofessional not saying you have to be perfect but you should be respectful!
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August 2021 by Alyssia okkk
At the Grandville Mall manager #719937. I personally witness the yell, belittle and disrespect a female saleperson several times about cleaning windows. Is this how Charlotte Russe treats your salespeople? Based on Past reviews this has not been addressed.
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August 2021 by Rebekah VanSpronsen
Manager is extremely rude!
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July 2021 by H L
Not sure who this lady is (hopefully not a manager), but a middle aged white woman who works here is very rude. Bad customer service: lost a sale from my sis and I due to her behavior.This is the second time this has happened, won't be coming back.
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May 2021 by Nate Jean
Charlotte Russe has amazing service with workers ready to help whenever needed! All clothing is quality and comfortable, and always has great deals.
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March 2021 by Cheryl Reyna
Cute stuff for a cheap price
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July 2020 by Anngalique C. Miller
Everything was well organized and I got exactly what I went in there to get.