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January 2024 by Bob Chalker
Pharmacist was very nice, polite but I did not have an appointment. He requested I make an appointment online or with an App. I attempted to schedule with phone call, only to be directed to download app. I then attempted online, still no success. I should not have to download anything just to make an appointment. I went to another Pharmacy and was able to make appointment with no issues. Seems very short sided to cause such difficulty to make an appointment. I will not be returning to any CVS for prescriptions or immunisations.
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May 2023 by Scott
Do you guys ever answer the phone?
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April 2023 by Leah Green
The pharmacists here are always helpful, knowledgeable, and friendly. Today, the pharmacist informed me of a manufacturer’s coupon that my doctor didn’t inform me of for a pricy prescription, and she put it on file for me to make it easier. Thank you!
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October 2021 by Autumn Crawford
This is by far the best CVS pharmacy I’ve ever been to. The pharmacists and techs are so helpful, they’ve been able to answer all my questions, and even help me find the most affordable options for my prescriptions.I recently moved and hadn’t come to pick up my prescriptions (I forgot to transfer them) and one of the employees here called to check on me. I really appreciate that effort. Thank you all! I’ll miss having this location as my pharmacy.
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November 2020 by Edju Tusing III
My wife and I have been going to this pharmacy for years and always had good service. Today I experienced the most rude pharmacists ever. She was very unprofessional. I was told by my doctors office they sent over my script this morning at 7:30. Its 11:30 and the pharmacists in a rude way says she hasn't gone thru all the orders. Than tells me to call my doctors office to have them resend the script. First why not see if my script is in your back log? If this type of treatment continues we'll take our business elsewhere.
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June 2020 by Steven Hixson
Pharmacists and staff are very compassionate and kind even when customers are moody. They are a pleasure to work with.
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July 2019 by Doug Jones
Cvs auto requests 30 day supply of my prescription for some reason. Insurance wants only 90 day prescriptions filled. I called they said they'd try to turn it off. Hopefully that works, i have a huge surplus because of their auto-requesting refills. Totally questionnable
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December 2017 by Grand Rapids Hiring Team
The best staff around!
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June 2017 by Melissa Meyer
Fantastic customer service! Our son needs an EpiPen for his allergies and the pharmacist went above and beyond to help us get a reasonably priced kit. I then needed to move his prescription from another pharmacy and CVS handled everything. They double checked the kit to make sure that I would have a full year on it and surprised me with an additional discount when I showed up to pick it up. I will be moving all my family's prescriptions here. Totally worth a longer drive to have a kind, caring staff who is willing to work with you to take care of your family.
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May 2017 by Kris Loveland
Kind, courteous, friendly, and very helpful. My insurance wouldn't cover my rx right away, due to a prior authorization needed, because it was a new script. I told them I would just pay cash since it'll take a week or more. Pharmacy employee OFFERED to put the auth through anyway for next time. Also found a cheaper out of pocket discount price as well. This is how you run a pharmacy.