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April 2023 by Mary TenBrock
Awesome, responsive team focused on helping each client in a prompt and friendly manner. I have recommended Doug and his team to family and friends with 100% positive outcomes. Potential clients, you could not find a better group to work for you!!
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April 2023 by Michelle Gritter
Doug has been our insurance agent for about 40 years. Doug and his entire staff are friendly and very helpful. It’s always a pleasure to speak with them.
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February 2023 by Barb Malone
Very kind, always looking into your problems always trying to give you the lowest price possible. Mr Jurgens is very kind and addresses your issues or problems.
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October 2022 by Delbert Shreve
They have been very helpful with any questions that I have asked them. I have not had to use them very much but when I have they have been speedy and nice to work with.
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August 2022 by Coolm4n64
Missy was insanely helpful for helping getting me my money from my totaled car. Went above and beyond!
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January 2022 by Dana Baldwin
Doug and his staff provide excellent service. They respond quickly and are very knowledgeable. They follow through in a very timely manner, with very pleasant people on staff. They know their business and deliver great service and results. If I could give them 10 stars, I would!
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January 2022 by Tyler Simons
I have been with Doug's office for 18 years and won't be going anywhere else in this lifetime. They always have answers for tough scenarios and they are proactive in keeping you informed. Top notch
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December 2021 by Rick Miller
Everyone knows that there are many choices for insurance agents and insurance companies. We see the ads and constantly receive offers. However, it would be nearly impossible to draw me away from this team. The quality of service is unmatched. They are quick to respond, personable and professional. And best of all they genuinely care about me as a person.
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October 2021 by YV DIGITAL LABS
There are not enough good things to say about Mr. Jurgens and his team. My family has been with them for over 20 years and they have always done well by us. Always going the extra mile and so personable. Thank you for all you do!
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October 2021 by Shazzad Rashid
Google rating 4.9 is not reflective of who they are. They deserve 5 stars for both personal and commercial policies. I can go on writing all the great things about this agency but I will just say this - you will not find another agent like Doug anywhere. Period.
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September 2021 by Kristin Grose
Doug is the best! Caring, honest, very personable. Everyone in the office is amazing. Even other companies ave said we have the best agent.
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September 2021 by Thomas Gunderson
I have been with Doug Jurgens agency for almost 18 years and my parents have been with them even longer than that. They are a very great team to work with and the service is excellent.
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August 2021 by Dona TenBrock
Doug is always the greatest and most professional person to work with. Truly has your best interest at heart!
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May 2021 by Tim Jelsema
Very personable. Helpful staff. Went above and beyond to help get my home insured - drove to Big Rapids on a Saturday to get an appraisal done on a day off.
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April 2021 by Kelli Ramirez
There is not a thing I would change about Doug or any of the team. I always get responses quickly. They have always gone above and beyond for me.
