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March 2024 by Allison Oxford
Best in the area… I’ve been to several in my area and Eyeglass World has a great selection and super fast turn around time.
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March 2024 by M. Glass
Dr. Eric James was the best Eye Exam Specialist I have ever had. His Professionalism, knowledge and expertise literally save my eyesight. Eyeglass World is very blessed to have this Amazing employee working for them. Thank you for catching my left eye issue it has made a WORLD of differience for me and I can't thank you enough.
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March 2024 by Glass Group Photography
Sales Professional Klay was one of the best specialists I have ever worked with when selecting eyeglasses. He knew all about the various brands and styles and his customer service plus his recommendations were spot on. Eyeglass World is very fortunate to have this highly skilled employee work for them.Thank you for a trouble free and pleasurable experience.
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February 2024 by John Shortt
I have been a client at the Grandville, Michigan, store for several years. Price brought me into the store, but it's the service of the staff, specifically, Klay Fennema, that keep me coming back. There isn't a rush or steering to purchase. Klay and the other personal take the time to find out what my needs and likes are. I have never felt like just another "sale". Highly recommend !!!
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February 2024 by Jordan Liszewski
Canceled my appointment in January because they wouldn't have a doctor in. So I rescheduled for February because that was the soonest they could do it. Then they called and Canceled that appointment too because they "wouldn't have a doctor in". Don't waste your time with these guys
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December 2023 by Arianna Houseman
Klay was absolutely wonderful! Helped me with price matching, which I have never been given the option before. He was patient and gave me several options for what I could do. Was very insightful and exceeded my expectations for customer service. I recommend them to anybody who wants a friendly smile and lots of questions answered. Will definitely ask for his help again in the future. Thanks!
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December 2023 by Veronica Aldrich
They went above and beyond to help my mother find a pair of glasses. She's so happy with the free drawer frames that they were able to provide.
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November 2023 by Debra Frizzell
I had the privilege of working with both Klay and Kristi. I needed new frames for my existing lenses. Klay was able to bend the existing frames back into shape and all was good. Unfortunately a couple weeks later the frames completely broke. I was greeted by Kristi this time and she scoured the store trying to find a frame that would accommodate the lenses. There was nothing that worked in the store so she went online and searched for the frame from another source, provided the information to me and I was able to place the order that day.These folks went above and beyond to help me with my situation even though they did not make a sale. Kristi even advised me to return to the store when the frames arrive and she will put the lenses in them.WOW how awesome is that I will definitely be a loyal customer.
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September 2023 by Brian Fetterman
My glasses were all bent and needed some tender love and care and the staff was gracious enough to fix me all up!
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September 2023 by John Snow
I needed two pare of reeding glass and thay did a AAA job filling the order. And good price
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August 2023 by Haley Ash
Rude staff made fun of prescription. Not everyone is blessed with good eyesight. Also got the prescription wrong causing headaches for months.
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August 2023 by Briana Hutchinson
Went in for a frames adjustment. Anna was so kind, welcoming, and helpful! I will definitely return after this encounter. Thank you!
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August 2023 by Ruth Routsaw
Anna was very nice and helpful with us as we were getting glasses. Very professional attitude and polite
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May 2023 by Colt X.
Worst eyeglass in gr to go to I was in there for 45 minutes, no assistance, store was empty just wow. Go to 28th st eyeglass world
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April 2023 by Lisa Lisa
Anna was totally cool and so very helpful. Explained all my questions. Thank you Anna