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February 2024 by Jordan Portugal
I was told to leave by a manager lady because my service dog wasn't on a leash. I have a business account here and come in every morning for my materials with my dog. You can ask Aimee and Erik at the pro desk. Last year I spent over 40k but I will be moving my business to Lowe's because this woman treated me so poorly.
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February 2024 by Joe Brechting
I was in there for just some leaf bags, and it not being the season for them to be out, they were far back and up high, they made it a priority to get me the 4 packs I wanted, had to wait at the service desk while they got them, and was asked 3 or 4 times by different people if I was being helped. I very much appreciated the customer service here.
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January 2024 by TSM
Disappointing delivery experience, yet again. Honest mistake by staff; they didn't load half of my order on the truck for delivery team, so my contractors are onsite ready for work based on confirmation of the delivery time. Because they outsource their delivery services, they have literally no control over rescheduling at a specific time so it's costing me personal money not once, but twice. While I try to balance my spend between HD and Lowes, I'll now move all of my purchases through Lowes thanks to this stores inability to make it right. A refund of my delivery fee doesn't cover my contractor costs in delays. It's a drop in the bucket for them but I'll tell anyone who will listen that this store cannot make their mistake right, the right way.
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January 2024 by Active Training Consultants, LLC
My favorite place.
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December 2023 by James Gargano
Friendly, helpful service ?
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December 2023 by Mike Kalis
Who doesn't love Home Depot. I always spend more than I meant to, the people are always super helpful. Not sure where they find so many helpful people, but I'm always very grateful. Thanks ya'll.
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November 2023 by Michel W And Randy D (FOODIES GR & LAKESHORE)
Good service. Especially from Anita in kitchen cabinet/ counter design. We bought our entire kitchen here.
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October 2023 by Rachel Mancuso
As a new addition to Home Depot and our team. I witness a team of strong leadership dedicated to training our employees with knowledge and skill so we can always continue to put our customers first and deliver our promise to you ever time. We truly look forward when our customers walk into our store. We enjoy every second! If you are ever starting a new project! I”ll give you some advice. Always TREAT yourself to a new tool for that project. A easy way to start building your quality products we offer and enjoy those items for many years to come or a lifetime.We make sure you get the item or items you need in ANY department. I will give you an example of a personal experience, If you ever wake up to water on the floor and learned your two year old decided to put a matchbox car down the toilet and you tried to get it out and in the process a pipe broke! . Don’t panic!!! Come into the store. We have many tools that can help get the job done and a plumbing department with products you need. We are right there ready for you, we are the ones in ORANGE! Let us help you get the job done with affordable prices, amazing products, affordable credit options/promotions, rewards and benefits to save money for unplanned events or to improving your home or ANY project you face and a experience to remember.Ask us how you can apply and save on your projects. You won’t regret it!
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September 2023 by Joey Barnett
The only cashear is at the pro desk. And the day they shut that down and only have self checkout. We'll be the day that I order everything online and have it delivered. Weather it be home depot, Lowe's Or. Whoever is cheapest and fast.
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July 2023 by Molly B
Went shopping for appliances and we really appreciate the expertise that Chelsea B. provided us. Chelsea your level of professionalism really shows Home Depot hires the best for the job. Thanks so much!
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July 2023 by Dan Lemon
4 mowers in stock and ready for pickup!WRONG!Got there, none were out, ask for help, wait, guy comes to see what I need.“Mowers are in pieces needing to be assembled”. K so when will they be ready? “Don’t know.” K so what about the sale price that ends soon? “Talk to customer service”. K so it’s basically a guessing game? “Yeah pretty much”.Retail will die, not because of Amazon, because service has reached an all time low.$2900 mower, not sure when you can buy it, not sure what price, not sure in general. Makes me very confident in a purchase……
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July 2023 by Tyler VanOrder
The manager is a horrible person with no idea how to maintain a good relationship with the customers, I tried to go pick up an order for my fiancé and I had every piece of information from the order(the items to be picked up, who ordered, how much it cost, the order number, and a picture of my fiancés id) and she didn’t even let me explain and/or show her these items and pieces to her. I told the manager and the previous employee I drove an hour to come pick up my order, with a trailer, and I even offered the phone number of my fiancé that they rejected to call harshly! Please do something about this Home Depot, you do not want her representing this large, busy location! If I finally get my order that will be the last time I ever shop at the Home Depot! Now I have the joy to drive an hour home in frustration due to complete ignorance and lack of respect. Thank you manager, I hope you have a horrible day!
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June 2023 by Kathleen Shaffer
Employees were nice. Took us a minute to find one though. We had someone help us with fencing and someone help with wood stain. Both were friendly and knowledgeable.
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May 2023 by Robert Rose
We like Home Depot and have done a lot of business there. Our current home project is taking forever and no one at Home Depot has a sense of urgency. Extremely dissatisfied right now.
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May 2023 by VetteMan David
Tried to buy 2x6x8 tongue and grove treated boards. HD rep was loudly screaming at me telling me, that they don’t sell custom cut boards. Was very sarcastic… I thought I was being punked ?. I walked away and he shouted to me, “Have a nice day!” Went to Lowe’s found exactly what I needed. HD lost me as a customer ?
