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April 2024 by Tersa Klea
Everything was good.Only thing wrong was that It was my date's birthday and they were out of shakes.
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April 2024 by bonniegeen “Bonnie”
My second time to this location. Food was good and a pleasant atmosphere to catch up with old friends.The service was great even though they were extremely busy.
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April 2024 by Echo G
I walked in and waited for 8 minutes by the host stand. Nobody greeted and a cook said “be right with you”. A COOK. Not even his job but we ended up going somewhere else.
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April 2024 by Porsha Crystal Sing 2
Parking: Their parking was…GREAT!!!!! ⭐️⭐️⭐️⭐️⭐️ Five Star idea!Kid-friendliness: It helps me order.Wheelchair accessibility: They didn’t have a wheelchair ramp yet, but I hope they will do it soon!
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April 2024 by Connie Delomas
Restaurant was dirty we waited for thirty minutes girl on phone. The food was bad I had crepe they were plain no whip cream not a good
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March 2024 by dafne medellin
They were very crowded around noon. It took us a long time to get a table (45mins), we're just two persons. By the time we went in they started to have empty booths. We ordered drinks and that only took about 15 mins to get them. Then we ordered classic combos, eggs with pancakes and crepe. That took another 20 mins or so. Waiter was clearly stressed out, he wasn't rude but barely speaking at the right volume, he seemed angry and tired.They probably need more staff waiting tables and in the kitchen.You won't get smiles or kind service, they try to do their jobs but they don't enjoy it. The food is ok but it's gonna take a while, be prepared.
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March 2024 by Nancy C
The host was racist i was the first on the list and she told me it would be a 10 min wait the 2 groups that were behind me got seated first. We were the same group size i waited 45 min and couldn't wait any longer so i left this was ridiculous!
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March 2024 by Valentina Bordonaro
I found 2 hairs in my food, on the pancakes and also in the hash browns, my daughter's macaroni cheese was so dry that she only gave it one bite so she settled for the french fries but even they were worse, the food was cold and dry and not presentable. obviously we will not return again!
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March 2024 by Austin Hill
Brought my wife from Scotland over here today because she always wanted to go to iHop. We were placed in a to crowded of a spot unfortunately, nothing they could do. The food came exceptionally quick like soon as she orderd a omlet within 60 seconds the waitress came but threw the hot plate down for unknown reason. I'm not sure if she assumed I wasn't going to tip a considerable amount because I simply wasn't eating & only my wife was or not, the abruption was annoying and my wife quickly ordered a shake when being asked if anything else before the bill was brought. She asked about if they do shakes to go & she assured them that they do. The $5 oreo shake was literally brought in a small pop cup. I looked around at the other tables to see a massive glass shake cup not possible matching the size I just paid $5 as a last attempt to wrap up the dining experience and leave. I paid via phone to avoid any bother some complaints to the poor waitress who was slammed as it was. I filed out a survey after immediatly paying the $22 with the 20% tip included. And immediatly looked for some kind of refund or complaint department in order to get some kind of satisfaction arranged. Overall I believe the waitress did well besides the simple plate slam which honestly was enough to regret even driving the 1hour trip to this Grandville location. I look forward to hearing something soon as I spent about 3 hours now to recoop from a bad decision this morning in regards to introducing a foreginer to standard american breakfest restraunts. Thanks.
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March 2024 by Joshua Vaughan
Family forever ❤️
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March 2024 by Tyler DeJongh
If you like strong coffee and breakfast food they have lots of options. I prefer this place to most other chain breakfast restaurants.
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February 2024 by Kathleen Shaffer
Quite a wait BUT church had just gotten out. Not their fault. Host and waitress were quite friendly; the server who brought our food was not. Asked a question and she rolled her eyes at us. Got the waffle combo. Enjoyed the Belgian waffle with strawberries on top!
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February 2024 by Maggie Spoelstra
Love this place! It has very friendly staff and a good atmosphere. I unfortunately had a situation in which I had a to-go order and made it all the way home, to realize they forgot my hash browns and the icing for the cupcake pancakes :( Those are pretty big things to forget for this meal. I usually put my trust in restaurants until they break my trust and it has been broken for this one ?
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February 2024 by L S
They wonder why this place is always so dead and probably will go out of business soon. It was the ONLY restaurant in the area that wasn't packed. They didnt even have more than 5 tables with people. We walked in and patiently waited. Were told by 2 people that they will be with us in a minute. The old lady was literally doing nothing at the counter and nobody sat us. We waited nearly 10 minutes, another family walked in and was waiting too. We ended up leaving. We couldn't believe how rude the workers were and couldn't even take a minute to seat us. We used to come here somewhat regularly and won't be back. Prior to this visit, it was always freezing cold, which we were willing to sit thru. But this was the last straw. Can't wait for it to go out of business so something better can replace it.
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February 2024 by Kevin Cornell
It's ok. Better than McDonald's but not as good as Anna's House. Expect to wait a while if they're even mildly busy.
