-
January 2024 by Hoang Nguyen
Hairdresser does horrible job. Seam she doesn’t know how to blend or trimming even. I don’t think go over there to get hair cut is a good idea.
-
July 2023 by Jennifer Bosman
When I made the appointment for a hair cut I was a little put off with the unwelcoming annoyed attitude but figured it was the fact that there was an annoying customer right before me when they were getting ready to close. I went in the next day for my hair cut still a bit put off. The person who cut my hair was sweet. She was complaining about her scissors needing to be sharpened and appeared to have some struggling cutting my hair. When I left I was ok with my hair but not loving it, it didn't look like what i was hoping for, figured I needed to get used to the change. I got home and look a bit closer and noticed it is uneven and had to cut some of the random longer hairs in the bangs. Now I am paying for another hair cut to get it fixed. I'm slightly annoyed.
-
July 2023 by Amanda Shettler
They are getting one star for at least having a nice personality! As far as the service goes, do not book online in the time slots they offer. I booked an accent foil and a haircut. They were only able to complete the accent foil not the haircut. It took the stylist over an hour to do 6 foils. 6 that is insane! Then she rushed the sitting process, took them out when they were still orange. Then said if I do the toner we can cut your hair. Only had enough time for one. She put the toner on in a rushing matter. Barely left the toner on for 10 minutes. Then she rinsed said she was done. To come over. While she was brushing my hair out. It was all soapy and white. She used a towel to wipe that off and kept brushing. Then another girl came over they were trying to brush my hair quick so they could blow dry me. Didn’t put any product in my hair and started the blow drying. The other girl started to blow dry as well and they blew a fuse. At that point I told them to just let me go home it was fine. They charged me 45 dollars to leave with soaking wet hair snd 6 foils that were orange still. Horrible place to get your hair done! After I walked out to get in my car. I seen them both walking out. So they were rushing me for an appointment they had available online with there pre-timed available spots! AWFUL!
-
November 2022 by Oliver H.
I dislike this store so much. My grandmother took here for clothing and now I know why. Because the clothing here is for old people. The Sephora store takes up the whole store. There is lots of parking though.
-
September 2022 by Alberto Ramos
Had the worse experience. Customer service needs a lot a work. I know we are low in staff but we should not keep another person waiting for 45 minutes when you already have an appointment. Then do a bad job. Never coming back.Service: Haircut
-
April 2022 by Susan M.
I got there to pay on my credit card as they were locking the door at 8:00. I got a little snippy with the lady as I had had a long, bad day. She decided to let me pay and had the cashier turn her cash register back on. Was I ever grateful for the cashier and for Denise who let me in.
-
April 2022 by Mike O'Donnell
Amy is the best. Good conversation. Good advice on products and care and I looked damn good when I left!
-
March 2022 by Brenda Berens
My hair is way uneven with a big chunk taken out in the center of the right side. For the price paid, I would at least expect an even cut. I’m legally blind and can see it, so I’m not sure why my stylist didn’t notice. I will be going elsewhere next time.Service: Haircut
-
January 2022 by Rachel Bailey
Elizabeth always goes above and beyond with giving me what I want, and she has amazing customer service skills! Always friendly and professional!Services: Hairstyling
-
November 2021 by Veronica Gerdes-Clark
Liz does an amazing job! She blends my highlights amazingly and is always willing to put fun colors in my hair! No color is too crazy or challenge too big for Liz. My color always lasts for many months, too, which I have never had at any other salon. She is knowledgeable and knows which products will help get her clients solutions. 10/10 I recommend Liz!Services: Hairstyling
-
August 2021 by Veronica Clark
Liz does an amazing job! She blends my highlights amazingly and is always willing to put fun colors in my hair! No color is too crazy or challenge too big for Liz. My color always lasts for many months, too, which I have never had at any other salon. She is knowledgeable and knows which products will help get her clients solutions. 10/10 I recommend Liz!Services: Haircut
-
July 2021 by Veronica Gerdes
Liz does an amazing job! She blends my highlights amazingly and is always willing to put fun colors in my hair! No color is too crazy or challenge too big for Liz. My color always lasts for many months, too, which I have never had at any other salon. She is knowledgeable and knows which products will help get her clients solutions. 10/10 I recommend Liz!
-
July 2021 by Courtney Tortorelli
Elizabeth at the grandville rivertown location did a great job on my hair! Exactly what I wanted with great customer service
-
September 2020 by Maddie Brown
It has definitely improved over the years! I was surprised to see the old reviews on google compared to my experience now in the salon with Raven. She did an amazing job on my color and cut! Will visit again ?
-
August 2020 by Carrie Solomon
I always love the job they do on my haircuts. Also considerably affordable.
