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August 2023 by Lydia Kilburn
Absolute best experience. I am so grateful for the women who helped me today.
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June 2023 by Tracy Jacobs
Friendly associates, excellent service, as usual at this Lane Bryant location. So happy to shop at this store!
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May 2023 by Karen Pope Cannady
I always like Lane Bryant but this one the staff took great care of me. I bought something that ended up on sale the next day. I went back in when I got the sale email and staff didn't even question me, just did a price adjustment with no issue. Great service!
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May 2023 by Heather Dittenber
Chimere was the sweetest most helpful person I have ever had the pleasure of doing business with! She took her time finding me the right bra and she was just as excited as I was when we were done! Great job Chimere!
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May 2023 by Mary Avery
I can say enough about the quality of service at this store. I highly recommend getting a bra fitting. Boy was I in the wrong size. Thanks lb staff
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May 2023 by LeAnne Britton
Kathy with the pretty purple hair was very helpful and sweet. Amazing customer service, definitely makes me want to shop at this specific location.
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March 2023 by Maggie Scow
Absolutely terrible customer service at the Grandville location. The manager Heather is rude, unfriendly, and actively unhelpful. I also watched her treat her employees rudely - at the registers, in public.I called the corporate costumer service line and because I purchased in a brick and morter store, they wouldn't help me. So, if you must, go online and avoid Heather - which is the opposite of my normal strategy. So much for trying to keep these storefronts open.Lane Bryant products are low quality and over priced. And their return policies are infuriating and complicated. DO NOT RECOMMEND.I like the Cacique line. They occasionally have pretty things. Highly recommend they find a new distributor.
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January 2023 by NM Livin
Needed to return birthday presents for a smaller size. Clerk was extremely helpful. So sweet. Went above and beyond.
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January 2022 by Lisa MacLean
I went to the Grandville MI location yesterday and Sheryl helped me find what I needed and she was great! Very friendly and attentive. I will definitely be back there to deal with her thank you so much
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November 2021 by Connie
I've been to many Lane Bryant stores all over the country: CA, AZ, MI, NV, CO, TX but this location, however, is quite special with an extra friendly and helpful staff!Monica helped me save almost $60 on my purchase and offered suggestions on how to utilize the store's current sales. And I also left with two $25 coupons!Since I was picking up an item shipped to the store, I was told that I could get any one regularly priced item for 50% off. Another savings!They have fresh styles for the curvy woman with lots of great customer service and personalized care and fashion expertise.Thank you Monica and Heather for your kindness and attention to detail. I will be back!
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July 2021 by Rachel Osman
My visit here was great!! Staff helped me SO much❤❤❤❤ Thanks Monica.
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June 2021 by jessica diaz
all the perfect sizes
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April 2021 by Kim Emmons
High prices but great quality clothes. Usually clothes are almost unaffordable unless a good sale is going on.
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October 2020 by Elisha Zambrana
Not very friendly staff.
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January 2020 by Cede Hollis
I didn't get her name but the woman who helped me was amazing
