Michaels is a one-stop shop for creativity, offering everything needed for crafts, gifts, decor, and celebrations. It has expansive assortments of popular art supplies, fabric, yarn, frames, floral items, and craft machines. Customers report successful shopping experiences, often finding everything they need, sometimes on sale. The store is described as clean and easy to navigate. Staff members are frequently noted as friendly, helpful, and positive, with cashiers often reminding shoppers about valuable coupons. The app and rewards program are also appreciated. While most reviews are very positive, some customers will shop elsewhere on occasion.