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March 2024 by lestat devua
quick and easy oil change
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March 2024 by Alex M.H. (Alex M.)
Visited this location out of convenience; usually go to another location. I will only be coming back to this location going forward. Staff with awesome. I had a little bit of a wait, which is fine. They were busy! Bernie was a hoot!
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March 2024 by Matt Crawford
Great experience. They took care of everything. I need it and help to me. Figure out what could be done in the futuvery. Quick service answered every question I had definitely, we'll be back.
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February 2024 by Mark Schulte
I have had a bad experience at a different Valvoline before. This one I have always had good service!
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February 2024 by Rocio Velasquez-Morales
I highly recommend this location. Great customer service!
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February 2024 by Kelsey Renee
I just stopped by this valvoline because it was on my way to a friends and Shane was SO nice!! All I needed was air in my tires and he had me pull up really close to the garage door and filled my tires right then and there and I didn’t have to wait 15 min for the car in front of me to be done. It’s literally 19° outside and he didn’t have to do that, but he did! Thank you!!
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February 2024 by BBBK Professional
The staff Brittany and the other girl were rude to me from the time I pulled in . To say the least they didn’t put my caps back on my tires I have been a valvoline customer for over 10years and this location was usually top tier but now the customer service has declined.
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January 2024 by Caleb Cook
Pulled up to get an oil change, was second in line in my lane. I got asked to move 3 different times and switch with other people, and told the wait was 20 minutes. After a hour, people who had come in after me were being assisted. This was in the quick lube lanes, so I’m pretty sure they weren’t appointments. By the time I left after being jostled around for a hour, I was STILL second in line in my lane. Just seemed very disorganized.
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December 2023 by Heather S
I drove up at 6:29pm & they're closed. Posted closing time is 7pm. 2-3 people hovering off to the side. The woman looked right at me & just stood there til I realized they truly had closed early & left. Wasted my gas/$ that I have little of. This was my go-to spot for years & had great experiences up until now. Maybe a sign of things going downhill. Disappointing & frustrating.EDIT (to response): I'm glad someone else was able to get service from the woman who chose to stare at me instead of opening the bay door.
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December 2023 by Alec McGuire
I came not to get my oil changed but to get my low-beam headlights changed. They were very busy and had a lot of people waiting, and the manager, Eiler, came outside, changed my low beams himself (which are very hard to get at) and didn't charge me a thing. This was such awesome customer service - thank you!
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December 2023 by Walter Sherburne (Eldurago)
I was satisfied with the oil change until I realized that they don't actually drain the oil. They suck the old oil out through the dipstick tube. I told the guy in charge that we wouldn't be back because of the way they remove the oil.
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November 2023 by rhonda moore
Went to have bulb replacement and wiper check. Nice people, good service always.
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October 2023 by sonja fryer
Love this place! The best part is they have several female crew members! They have always been honest about other services needed for our cars. Yes to having our own “pit crew”!
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October 2023 by Daniel Johnson
I am a former employee from Valvoline and any time I bring my vehicles in there they are so friendly and efficient they get it done right and they let me know what I have going on with my vehicle they also have an employee Colin there he is honest and trustworthy and helpful with any issues I have with my vehicle I will continue to bring my vehicle back
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October 2023 by Cheryl Holton
Top notch service. Thanks guys and ladies for answering my questions and letting me know I can come back for free oil checks between oil changes.
