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January 2024 by Julia H
I want to give a big thank you to Jessica! Every time I swing by Rite Aid, I cross my fingers hoping she's there. She's more than just a pharmacy technician, she's like a ray of sunshine on a cloudy day. Her knowledge is top-notch, and she's always so patient and kind, answering all my queries with a smile. When she's not there, it's like the store loses a bit of its sparkle. She's truly one of a kind! ?Thank you for not making me feel like a number, but instead part of the family. The Rite Aid family. If you want the perfect pharmacy experience ask for Jessica!
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November 2023 by Diane Herrmann
I had shoulder surgery last week my husband had to go back 3 times for my prescriptions. Today he went to get some advice from the pharmacist because he has pneumonia and was more less told to find something on his own to dry up his sinuses on his own. Very rude pharmacist!!
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May 2023 by Jeanne L M Irwin
Went in to pick up a "need now" prescription. Had to wait about 10 min as I beat the order to Rite Aid.
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December 2022 by Gray Wolf
they are great people
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December 2022 by Cherry L.
Able to pick up mom's scripts without issues. Front checkout person was very helpful as well.
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July 2022 by Jacob Gustafson
Good drugs there and I liked the ice cream
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August 2021 by Nick
I will rate the pharmacy separately. But I'm sorry that I had to at least put 1 star for if a half star was possible I would have chose that. They may be orderly and clean but one worker is absolutely horrible at customer support with the lack of overall kindness being a big factor. My business will never be involved at rite aid in grant,MI.
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June 2021 by A W
I needed a covid test done. Was directed by rite aid pharmacists to schedule an appointment online. Went online. Was having issues navigating. Called and asked for help. They said they didn't know how to navigate their own site for this. Didn't say how they could help or options. I asked for a manager and was left on hold for a period of time before I hung up and went in to show them the issues. They were acting so uninterested and unhelpful. Just didnt care. Standoffish and unwilling to give me advice unless I pried it out of them. Terrible customer service. It was never like this before here but I wont be going back for anything.
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March 2021 by Keith Scott
This Rite in Grant, MI. is just Great Thanks to all the staff, Ryan,Amanda and Sarah for getting my vaccine appointment.It is a pleasure to shop there.Sincerely, Keith Scott
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March 2021 by michael miller
Typical Rite Aid
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December 2020 by Dawn H.
There should never be masks with personal opinions on them such as political or supporting a certain type of organization and seeing one of the workers having one of these masks made me very uncomfortable.
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December 2020 by Nick Loney
I will rate the pharmacy separately. But I'm sorry that I had to at least put 1 star for if a half star was possible I would have chose that. They may be orderly and clean but one worker is absolutely horrible at customer support with the lack of overall kindness being a big factor. My business will never be involved at rite aid in grant,MI.
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December 2020 by Julie Stein
They were getting there Liquor order delivered so I waited longer then normal for checkout and had to manuver around stacks of boxes,just an inconvenience when I was in a hurry?
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July 2020 by RV R-U-R & More
I was referred to Rite Aid by the VA to have a prescription filled made by Spectrum Health Urgent Cate. Upon arriving at the Rite Aid in Grant, MI is was informed by the RX Tech (Amber) that I am not in plan . She was also not interested checking any farther.After leaving the store I contacted the VA to advise the RX how to bill them directly. The tech responded to the VA while I was on the line with a negative attitude and rejected any support that they had to offer. As a former employee I wanted to let you know about an area where training may be needed. Unfortunately the intrest is missing and a RX Tech has the ultimate power to make such decisions that are usually made by upper management. The VA did contact the RX located across the street where they not only accepted the opportunity to fill VA prescriptions , they thanked us for the information which we provided to fill future prescriptions of other Veterans in Newaygo County. Rite Aid is no longer on the recommend Pharmacy list for Veterans .
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August 2019 by Misty Morgan
Friendly people I like this rite aid
