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March 2024 by destiny merrill
Don't know how to answer there dam phones ...all I wanted was to know the prices of a po box. And it's not even an option
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February 2024 by Liz
Horrible!
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February 2024 by R. Bamboo
Perfect place for a quick drop off. The person working was very nice and efficient
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April 2023 by Helen Baird
Great service
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May 2022 by Chris Skiver
This used to be a great Post Office. I've had my P.O. Box there for 2 or 3 years now. But now they've employed some new woman who is not only slow as a turtle when it comes to helping customers, but also has the worst attitude. On top of that, she's now issuing "Warnings" that if you Do Not pick up your packages quick enough, they will return them to the original sender. I thought the point of a P.O. Box was for me to be able to have things mailed there, and then to be able to check it at my own convenience. Now she's issuing arbitrary paperwork "Warning" that if you don't pick up your packages in a timely manner, that she will have them sent back to the original owner. In the 2 or 3 years since I've had my P.O. Box there, I've NEVER ONCE been treated this way, or threatened that if I didn't pick up my packages quickly, that they'd be sent back to the original sender. The mature, much nicer women who used to work there did a much better job. This new girl is the absolute worst. Not only is there a line out the door every time I go there, because apparently checking someone out is Rocket Science to this woman, but on top of that, now she's unilaterally making decisions and threats that have NEVER been made before. I've already had enough problems with "Becky" down at Union Street Station, and she's already been reprimanded twice by the Regional Postmaster in Grand Rapids. Looks like I'll have to file another complaint regarding this disrespectful and over-controlling behavior.
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January 2022 by tayler smith
The 2 ladys that work at this location are some of the most laziest people I have ever met in my life! Do yourself a favor and do not stop at the post office if your looking to a good experience.
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September 2021 by Cecelia Romero
When I Was Called By A Very Polite Lady ToCheck The Validation Of My Living At MyAddress ,Due To This House Had Been For Sale. She Was Kind Enough To Check DueTo I Had A Package To Be Delivered That IHad Purchased As A Gift For My Daughter .Thank You For Hiring Exceptional As WellCaring Employees.
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May 2020 by Julie
I've been here many times and keep thinking it was just another bad day for them. Rude, impatient, bossy. Very unprofessional service. Only the young lady was polite. I think they're worse after 4:00 because they want to go home. I always feel like reporting them.
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May 2020 by Bike Man Dan
One of the older ladies is the most ignorant person I’ve ever met.
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April 2020 by Steven Emerson
The service at this location is beyond despicable they are rude and inconsiderate it is a shame that these people still have jobs.
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December 2019 by Heather
Out of every post office I've been in and outside of Traverse City, this is by far the best. They're actually courteous and helpful. If only other post offices can learn by example. Thank you for being friendly.
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September 2019 by Nancy McCarthy
Ladies in the post office are always so helpful. Take time with you, answer questions, and are very courteous.
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July 2019 by Elizabeth Booth
Hurtful to see negative remarks, I look forward to my frequent drops because of the small town type friendliness. Elizabeth
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January 2018 by Tiffanie Reamer
Lost or never delivered on time
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January 2018 by christina helferich
I would give 10 stars for the Lady with the really long hair, she is so helpfule each time i go in! I would give zero stars to the Lady with shoulder length hair, i have never seen her smile or be nice to a customer yet. She is very rude, i have watched her mistreat other customers , sad