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January 2024 by Thomas Drake II
Very knowledgeable, to the point the man j was speaking was basically able to diagnose my issue over the phone. He gave me lots of helpful insights to both help my issue with my Buick Lacrosse, and to help reassure me that my transmission likely won't fail anytime soon. I highly recommend this service! Thanks again!
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January 2024 by Maria Dal Pra
My faith in humanity has been renewed. My college age twins were traveling from Charlevoix Michigan to Cleveland Ohio and a "hot trans fluid" light popped on in their car and it was stuttering and jerking. I called Will at Ideal Transmission and asked if my daughters could stop in to have him check the car and make sure they were safe. Without hesitation, he said absolutely. When the girls stopped, he dropped everything and immediately took care of them. In the process, he told them what to look for as they continue driving, how to handle the car if anything goes wrong, and gave them a brief lesson on transmissions and the importance of checking and taking care of the fluids. I am so very very grateful to Will for his kindness, professionalism, and genuine willingness to help in a situation where no family or friends were nearby to assist. I am so grateful for you Will! Thank you so much!!
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January 2024 by Olivia VanSickle
Great Service. Very knowledgeable and trustworthy. Goes the extra mile to help the customer. Would visit again!
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December 2023 by Ed Owen
Will is an amazing dude! Helped me out with troubleshooting a bad transmission.. highly recommend and thank you again Will!!
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September 2023 by Lana Lunsford
Broke down after hours on a Friday night. Middle of nowhere. Called several auto places with no luck. Found Ideal on Google and got help right away. Owner and his son went out of their way to find us a tow to their shop and got us going under 30 minutes after that. Super super thankful for them. Great experience.
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September 2023 by Ernesto Yoshimoto
Excellent customercentric service
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August 2023 by Ron Lukas
Will is an EXCELLENT mechanic.
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July 2023 by Amanda McNeice
My husband and I were on our way up north when our transmission started having issues. We had our suburban towed here. Hoping we could get answers in the morning. Will was very helpful with my husband Will. He told us he thought my suburban would make it 150 miles away. Guess what it did!? We went slow and steady but I appreciate his advice.
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July 2023 by Mike Thompson
We needed a quick look and possible repair. Will (the owner) was very helpful and price was reasonable.
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January 2023 by Mary Boswell
Awesome owner great to deal with! Job done quickly and efficiently!!! Done on time and budget!!Services: Transmission repair
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December 2022 by Thomas Conte
Great place highly recommend
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December 2022 by Subtle Hills
Will did a great job-fixed both of my front window regulators before lunchtime. Nice guy-seemed genuinely eager to help. He was absolutely willing to fix them the day I brought my Cruze in, but we had to schedule an appointment due to the parts not being available same day (he tried). I would definitely recommend and will continue take my vehicle to him in the future.Service: Auto power window repair
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December 2022 by Bekki Kuro
Replaced my brakes and rotors in less than an hour! (called ahead) Thank you Will
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November 2022 by Rebecca Mae
Replaced my brakes and rotors in less than an hour! (called ahead) Thank you Will
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August 2022 by Matthew Jordan
Very rude on the phone. Wouldn't service my vehicle. Just needed a ac bypass pulley. Indecent place.
