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December 2023 by Gwenlyn Ross
It would be great if you could get a couple more New Steps in. Us "oldies" would really appreciate it.
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December 2023 by Mica Gladding
I love the friendly and helpful staff. I can tell that they all enjoy working together and they do their jobs very well! The facilities are always clean, and I often see staff walking around wiping things down or vacuuming, etc. The machines are set up in a logical manner with plenty of space where it is needed. Overall, I just love the location!
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December 2023 by karen wilsey
Fun place to come too. Makes exercising fun. Very helpful staff and excellent trainer. Great place!
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November 2023 by Bob Morgensen
We've been there 3 times so far, and love the different machines to target selected areas.
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November 2023 by Diana Lutz
Awesome staff! Everyone is very nice and helpful. Very clean facilities! I would recommend it to everyone!
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November 2023 by Danny Green
Not 24/7. Oh lets not be open 24 hours on the days people are most likely to go to the gym. What a lovely idea. Just brilliant.
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October 2023 by kati rife
The staff is amazing and always helpful. I have never have any issues getting in with a trainer even if it is a last minute sign up. Tori the receptionist is a sweetheart and always willing to help.
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September 2023 by Cassie
The staff is always amazing and the gym is always clean. I have been going for a few months now and never had any issues at all.After 4 months we still go weekly and love the staff! They are seriously the sweetest staff! ?
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September 2023 by Barbara Hollowell
First of all, I signed up for my membership on line before they even opened. I was NEVER told that you had to come into the location to cancel membership.I tried to cancel my membership months ago because I was out of town. They told me I had to come in to cancel. How, when I specifically told them I was OUT OF TOWN! Had not even been to the facility for months. Instead of them just saying hey email us a letter stating you want to cancel your membership months ago, it wasn’t until I started complaining about them taking money out of my account that’s when they said oh well just send us a letter and we can cancel your membership. Meanwhile, I now owe them months of membership fees. I attempted to call them several times. I even went into the facility and was told that I had to pay a cancellation fee which was not in my contract. if I would have been able to cancel when I originally wanted to, I wouldn’t of owe them anything. I even called another planet fitness and was told by them, that facility takes over the phone cancellations.After speaking with the manager Rafeal many times nothing was ever done. I literally told him that I am ill and he had the nerve to say “I don’t care.” “All I care about is your membership “.I have never seen a business ran so poorly. For them it’s all about money! They could care less about an individual! From my understanding, they are supposed to be there to help people with their health and fitness. This is definitely not the case with this location. They just want money, and could care less about their customers or a human being in general . And just because he has big muscles and may have wonderful health, doesn’t mean he’s a good person on the inside! He’s NOT! So, my suggestion is before you sign anything with this company especially the Greenville location you think twice! On top. of that I verbally told them not to take money out of my bank account and they still continue to take money out. That won’t be happening again, as I have told my bank to put a stop payment. I would’ve done that last month. If I would’ve known that they were going to not do what they were supposed to do and cancel my membership, which Rafael lied, and told me that he was going to do! I hope many people see this review and see them for what they, are money hungry business.
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September 2023 by Alicia Spears
Always clean, friendly staff, excellent environment to get that workout in!
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September 2023 by jacob bowden
This has nothing to do with the staff but mainly the operation and ownership of the location and not clarifying online with holidays and if they will be open or not. Simply just a mistake on their end, would really like to be able to see if you guys are open online or your Facebook page would be nice.
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August 2023 by Danielle A.
They never open on time ever. I don't understand how the club never has this place staffed. The bathrooms are cleaned at least and when staff are actually in the building they are pretty nice. Today again on 8-6-23 they aren't there on time to open the gym.
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July 2023 by Cassondra Moritti
The staff is always amazing and the gym is always clean. I have been going for a few months now and never had any issues at all.
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June 2023 by Samantha Schell
Ive been coming here for a few months now and im always impressed how clean it is in here. Christina and Tori are always so friendly and they keep the women's locker room top notch! They really make my experience here a great one!
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May 2023 by Nate Erdelyi
They charge you way more than they advertise. They also claim that if you cancel you will have access till the 17th. I canceled and tried to use my membership before the 17th and they claim that I never had an account. They claim to have memberships for $26 but charged me $49.