Preferred Credit Union is highly praised for its excellent customer service and friendly staff. Customers appreciate the detailed and patient approach of loan officers, with one describing their experience as the best ever at a financial institution. Staff members like Gloria and Hope are noted for being engaged, kind, and full of compliments, creating a welcoming atmosphere. The team is described as professional, polite, and passionate about serving members. Customers also commend the knowledgeable and friendly service representatives, highlighting their helpfulness during transactions. Overall, Preferred Credit Union is recognized for its outstanding, caring service, making it a trusted and preferred financial institution for many, despite wishing for more locations.
I can honestly say that Hope, Erin and all of the ladies up front are always very helpful. Always greet you with a smile and have a great attitude!! 💙💛
May 2026
Always great service. Ladies are all super friendly.
May 2026
We love Erin we see her every time we come in and she’s always very kind patient and understanding. Nicoma too is so wonderful always so helpful.
