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January 2024 by Barb Hirt
From my check in to exit was fantastic, quick and comfortable. Amanda(?) starts with an “A” she made it amazing. Let her know she did an amazing job with customer service!!
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January 2024 by Cecil Williams
Was looking for a new family car and found a good deal online and was able to get an even better deal in store. The sales team was friendly and Rick helped me out with any info I needed. Even went the extra mile and filled up the tank after we accidentally drive it off the lot on E. Great experience after not having the best one last time I bought a car.
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January 2024 by Jodi Young
After having some concerns, Barry jumped in and very quickly got me answers. My car was fixed faster than expected, even though it was right before the holidays. I felt like Barry was very honest and cared about my experience. Great communicator and really cares about the customer. Could not be more happy!
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January 2024 by Keith Fletcher
One of the two reception guys was pretty rude and could not comunicate well. Felt very snarky. Would get scheduled in the morning and not hear anything from them just to pick up the truck at 6pm and have nothing done. Rescheduled a week later and communication was still verry poor. Tried to upsell me on unnecessary stuff. Will never go back.
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January 2024 by MiWeekendWarrior
Had my 2015 Acadia looked at by your service department for loud exhaust. Told me it was going to be around 1100 for new Y flex pipe. Took it to my local mechanic and it was just a flange bolt that broke. Easily seen with car on lift.Last week took my 2021 gmc sierra elevation in for transmission slipping and a shutter feeling when driving. Tech called and said it’s common for a truck with 28000 to slip which is not right. They never looked at the shutter. Took another day in half to look at that. I had to call to check on vehicle status. Have bought both vehicles new from tinney. And this will be my last time dealing with them.
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December 2023 by Kim Raih
I was helped with what I needed. I ended up doing a new deal for a more efficient oil change that makes it so I don’t have to change it as often and a protectant for my fuel lines, so hopefully it will be worth the extra costs. It did take a VERY long time for the oil change, much longer than when I went to another Chevy Dealer and they did it while I was in the car.
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November 2023 by Sharon Christman
Our service person was knowledgeable and committed to making our visit a great one. It was quick and the completed work was explained in detail before, during and after so there were no surprises. There was only one issue that arose and that was when I chose to pay with my reward points. They could not locate my member # and I did not have it with me. I was finally able to locate it in an email that I had saved from GMC. I felt they should have known it or could have found it. Other than that, our service was great.
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November 2023 by david
Jim O. did a fine job. Saw a new Trail Blazer on the lot, purchased it, and took possession all in a single day. His knowledge and experience expedited what may otherwise be a rather long process. Love the car. Thanks much.
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November 2023 by Hilary Daimler
Great service. But didn’t like that the oil change price went up! My 7 year old Buick was $90 for a oil change.
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October 2023 by Lon Holton
I've bought my last two Chevrolet vehicles through Tinney Auto in Greenville, MI, and have had a terrific customer service experience with both purchases.(And, I absolutely love the 2024 Blazer RS that I took ownership of on September 28, 2023.)Shelby (salesperson), Ashley, & Vince (appraiser on my trade-in of a 2019 Equinox Premier) all came together to make the purchase a great, comfortable and satisfying experience.Ashley too was great in keeping me well informed as the Blazer RS went through the various stages of manufacturing, shipping and delivery.I would highly recommend Tinney Auto, and highly recommend and suggest Shelby and Vince for a wonderful buying and trade-in experience.LonnieBelmont, MI
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October 2023 by S B
Shelby was great. She and the team made things happen so i could get the vehicle i wanted. Shelby went above and beyond. I now have a new and only dealership. Keep up the great and personal work Tinney Automotive. I have already recommended Tinney to friends and will continue to do so.See you in three years when my lease is up for another GMC Terrian.
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October 2023 by Kyle Miller
Mike was very helpful. But mechanic need to more careful when leaning over fenders!! Still working on scratches left behind!!! Also greasy hand prints from leaning against my truck!!!
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September 2023 by Jesse Jelinek
The service department got my truck in quickly and had it fixed within a day and a half. They communicated well after troubleshooting the issues and ensured I wanted to proceed with repairs. They also worked with my extended warranty, which saved me a chunk of money. A+.
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September 2023 by Michael W
Absoluely some of the best service we've ever experienced in all of our vehicle purchases... our new car is perfect-thank you Ted , Rick and crew- we so appreciate it.
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August 2023 by Pamela Allen
Jim was the best! He stayed in constant contact with me while searching for a new vehicle for me and extremely helpful and knowledgeable while going through the entire process. This is my third purchase through him at Tinney and can’t imagine buying anywhere else!