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September 2023 by Daily Dilemma
The absolute best Jeweler in Metro Detroit. Dan, his wife and their staff are experienced, honest and always make sure that my jewelry and watches are handled with care at an excellent price. I would never go anywhere else!
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August 2023 by Anne Sullivan
We worked with Dan LaLonde today and can’t say enough good things. He is the most kind and charitable man. He has the warmest heart, and supporting this business means you’ll be supporting substantial charitable efforts and wonderful people. Thank you so much, Dan ❤️LaLonde’s is so much more than a jewelry store to our family.-Anne & Joe
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June 2023 by Isaac
I guess talking down to people must keep them in business somehow? Found a vintage ladies Hamilton at an estate sale. Noticed the crystal was not pushed down 100% and wanted to see if it could be pushed down. I called in ahead and talked to a very nice women who told me to stop in and they would be able to take a look. Walked in and spoke again with a very nice lady. I was extremely forthcoming about how the watch wasn’t of a lot of value and that I was just looking to see if it was even possible. As I was talking, an older gentleman interrupted us and immediately barged into our conversation. He then proceeded to tell me how worthless my watch was and that if I thought my girlfriend would like it that she probably wouldn’t notice it being unleveled. I’m not entirely sure what that meant but he then proceeded to tell me how it wasn’t worth his time, and to come back when I’ve got a Patek Philippe. I was incredibly taken back by just the sheer arrogance of the old man, and could tell the younger lady was incredibly uncomfortable as well. I’ve never delt with this kind of rudeness at any other watch maker/jeweler I’ve talked to. Weather you’re someone with a patek or someone with a Hamilton, I’d recommend taking your business elsewhere since clearly you are just a dollar sign to the elderly male staff.
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October 2020 by Earth World
I went to LaLonde Jewelers was trying to buy a watch band they had one but not the color i wanted a very nice young lady was helping she said she could order one,then a guy came interrupting everything saying he don't fix that kind of watch then i replied im not getting the watch repaired im getting a band the leather band broke around the end of the watch he replied we don't have a band for that kind of watch didn't know she was about to order me one but i look at him and said ok thk you and left the young woman said the jeweler was not in he just left so i dont know the other guy was but was not good for business my first time there my watch had diamonds all thru it just felt so kind of was im a older man in his 50's
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October 2019 by Jolie Behrns-Vitale
Extremely detailed and professional and so very nice. Great local business to support.
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June 2019 by niknikmo momono
One of the best experiences I've ever had regarding information on a piece of jewellry. I've been to a lot of stores and know a lot of people in the biz and I can honestly say Dan was polite kind and informative and I would go back in heartbeat that kind of attitude is hard to find. I was so nervous when I went in and they made me feel comfortable and realxed. The most welcome Ive felt in any local business in a long time. Beautiful store.
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December 2018 by Sabra Morman
Don was very kind and helpful
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November 2018 by Marwan Alayan
I went there this morning, the owner was very welcoming, and then his wife extremely professional. The estate jewelry is just beautiful. I needed some professional advice about a diamond ring and the owner was spot on accurate, highly recommended,, He made us feel right at home extremely intelligent and fantastic prices. Don't waste your time going anywhere else in Grosse Pointe.
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October 2018 by Patricia Bellomo
dan and cindy are wonderful to work with. dan, i love my ring. great job. thank you.
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October 2018 by Crystal Coates
LaLonde has definitely set the bar high for any other jewelry store I go to from here on out.
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June 2018 by Laura Hoffer
Had a ring my mother gave me spruced up and sized, turned out just beautiful. Thank you for giving new life to my beautiful heirloom �
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June 2017 by Brook B.
Not a great experience here. We took two watches in to get fixed. For one we paid $90 to get a crown fixed because it had fallen off. When we picked up that watch the crown was attached, but the winding movement was notchy. So we took it back to remedy the problem. Two weeks later, when we were able to pick up the watch, we found that the crown still had that sloppy and notchy winding movement. The second watch was a Rolex that stopped self winding. Got the estimate back that it'll be $800 to fix. We bit the bullet and went through with it. When it came time to pick it up, they had polished the sh!t out of the watch. I asked them to remove the polish and make it look like my old watch. Next day picked up the watch and it looked good again. The watch now is back to self winding, but it runs fast. Jeeze. Forget it. Both watches not fixed correctly, cost $890, had to go to the shop at least 4 times.
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March 2017 by S A.
La Londe Jewelers has impeccable customer service. I was not a "big ticket" purchaser with them but they treated me as though I were. They have a beautiful collection of designs and also estate jewelry. I look forward to patronizing this wonderful local business for years to come.
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August 2016 by Paul Stambaugh
Nice locally owned family business. Patient with picky, and value conscious customers.
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September 2014 by Geraldyne B.
Written by Nene Henkel Brennan I was treated with EXTREME unprofessionalism by a gray haired man when they mistakenly hand engraved an expensive antique piece of furniture UPSIDE DOWN. They attempted to fix their mistake, but definitely devalued the expensive price I paid for the piece. This man had the nerve to express to me how upset he was that it cost him $300 to attempt to correct THEIR mistake. I was still charged $84 for the hand engraving!!! WOW
