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March 2024 by Michael “Chilly” Tarleton
Helpful and knowledgeable associates.
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February 2024 by Malisie Hubbard
Professional staff.
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February 2024 by Faydra Butler
Mykela was extremely helpful and very professional!
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February 2024 by mary anne mccoy
The people here are beyond helpful, friendly, courteous and EFFICIENT! Absolutely anytime I come in they are laughing and having fun! The smiles are contagious to all who wait in line.
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January 2024 by Christopher Ryan
Fast and friendly customer service.
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January 2024 by Chyni
I’ve visited this store a few times to ship something quickly and the staff at always nice and fast. Even if the store is full of customers the staff are still moving quickly.
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December 2023 by Thoma’Nique Hayes
Rachel was very quick to assist me and help deliver a package ?
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December 2023 by Salaam Malek
The UPS store in Grosse Pointe Farms does a fantastic job in taking care of my shipping needs. Mykela took care of my return with a smike and without any problems, thank you and Merry Christmas.
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December 2023 by Mikey Day (DetroitMikeyDay)
Great Customer Service! very nice and professional!
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December 2023 by Beverly Maria
Went into the store in order to ship 3 heavy boxes. I was pleasantly greeted by the staff, and a staff member named Andrew immediately helped me with the packages. Mykolaiv processed my order and was friendly, informative, and helpful. It is rare to see such dedicated staff during such a busy time.
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December 2023 by Mariah Wilkins
I had a great experience here last week thanks to Jenai’s exceptional customer service. She is an absolute gem and made this quick trip to the store an enjoyable one. From the lovely greeting she gave, to the great conversation, all the way down to her helpful and patient demeanor I will definitely be making my way back here soon!
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December 2023 by Cabbil Creations
My team member Jenai was very helpful and knowledgeable. She was friendly and provided excellent customer service. She informed me of the best options to ensure that my package would arrive to its recipient in a timely fashion. Would definitely ship with UPS again
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December 2023 by Stacey White
Rachel was amazing.I came into the store needing help with QR Code labels and printing other emailed labels.Not only did she educate me on how to find downloads on my phone but got everything done so quickly.She didn’t seem annoyed by my lack of knowledge and I appreciate that.You don’t see this kind of customer service anywhere so I’m so impressed.I told her I would stop what I was doing and do my review right there in the store.Hats off to Rachel! She deserves a raise and a crown!!
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December 2023 by ruth warnick
Just at your store returning Amazon.Kenyatta helped me with my phone & printing 3 labels. Kenyatta was very patient and problem solved all the steps . She was very kind and professional.I can't scan the barcode to enter my review of her but I would if I could! Great employee!I have had experiences in the past where my lack of tech skills was a frustration for the employee. Kenyatta made me feel grateful as a senior citizen!
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December 2023 by Mary Wells
I always use the UPS store on Mack in Grosse Pointe Farms. Today Mykela helped me and could not have been more pleasant and helpful. I don’t know every one’s names. I do know David’s. Honestly the ‘kids’ are fantastic. I’m an old lady and they never disappoint. ??
