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August 2023 by Michaela Cosand
My boyfriend made an appointment to take my car in on a Friday morning to get an alignment. He was told that it should take no more than an hour. The entire day went by and we didn’t get a single update. Wasted his whole day as he hung around town for hours waiting for them to finish. He calls Saturday and we’re told that my car doesn’t need an alignment, it needs a new rim on the front right tire. They quote us $350 and say they can have it done on Monday. Monday afternoon roles around, still no phone call, no update. My boyfriend calls and they say the person who was supposed to work on it isn’t in today. I’m getting irritated and suspicious of the quoted price so I call discount tire and they quote me $130 to replace the rim including labor. They suggest I bring it in to have it assessed first. Schedule an appointment. They promptly take a look at the rims and let me know there is nothing wrong with any of my rims and that I only need my tires balanced, which they do free of charge. I would not suggest this place to anyone unless you want to be out of a car and in the dark for days and days only to be lied to and taken advantage of.
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May 2023 by Charles Fleming
I had a flat tire this morning going to work. I was riding through Grosse Pointe when I saw the auto repair shop to inquire on a tire to fix or repair. The mechanic CHRIS told me that even though he didn't have the tire size at the moment, he could order one for me within 2 hrs. He also gave me a very good price for the tire and I took the offer. The tire arrived in 1 hour!! He replace the tire and it saved me so much time and money!! Thank you Chris!!Service: Auto maintenance
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May 2023 by Derek
My uncle owns this so may seem biased but he is hands down the best mechanic you could ask for!! Does an amazing job all the time!!
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May 2023 by ARCHIE MOORE
I would highly recommend this establishment for auto repair and service. Very professional and qualified technicians! Jason was the best in resolving the the problem. Thanks for Great service ??.Services: Exhaust
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April 2023 by Doink B.
Long story short, they destroyed my exhaust while doing another repair. They even pointed to and admitted to causing the damage, explaining how it likely happened. Then I was under the impression, after an apologetic call that they would take care of it. They said bring it in. We'll take care of it. Then I called to check the status and the newer guy told me that they weren't going to do anything. Nightmare experience! My vehicle is basically totaled. When I took it in, it was quiet. Picked it up and it's now loud. I still can't believe I'm dealing with this. I have to get a new car because of them.
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January 2023 by sean belanger
Gets the job done properly and quick - a little on the pricier side but would say is worth the value - would recommend to friends and family
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September 2022 by Carl H.
Grosse Pointe Auto Repair can be trusted to do good work at a reasonable price. They will do routine maintenance, troubleshoot "Check Engine" codes, perform major and minor repairs, mount new tires, install aftermarket equipment, and take care of other issues. They work on all types of cars: new and old, ordinary and exotic. I live in the neighborhood and often see vintage muscle cars or European sports cars waiting for service. That confirms my own experience that they know what they're doing.
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June 2022 by Mary Jackson
I had several repairs done on my car. They were very respectful. They called me for each task they completed. Will definitely be returning. Joe, was very professional.Services: Auto power window repair
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March 2022 by Andrew Keiswetter
They did a great job taking care of me several times now. They forgot a few things I asked but did the big stuff
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February 2022 by Beats Davis
I had been putting off replacing my brakes a little longer than I should admit…. Luckily for me! Rick at GP Auto Repair was able to not only get me in to take a look this morning, called with the price and replace both front and rear brakes in just one Saturday morning/afternoon! Great service and communication. Have definitely found our homes “local place” moving forward.
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February 2022 by Darla Bull
Finally found a reliable mechanic shop i trust...great service mechanics really care here..i would highly recommend...as well as reasonabe prices...my car is driving Great n will last a long time thanks to these guys?Service: Steering & suspension repair
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January 2022 by Kevin
Grosse Pointe Auto repair helped me extract broken bolts from a DIY valve cover gasket job gone horribly wrong lol. They tapped each broken bolt which is a very meticulous job, they did it right and finished my valve cover replacement for me— my Accord drives like new and I’m pleased. They were kind, professional and knowledgeable. I highly recommend this shop if you care about your car being in the hands of skilled mechanics.Service: Engine repair
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October 2021 by Karen H.
Hate to do this but I don't have a choice. Took the car in to simply get tire plugged (as there was a nail in tire). Figured I would have them look at the rear tails lights (they would turn on randomly ... car could be off for hours & the lights would come on). Well, it took them 'days' to look it over & when I picked it up they said they fixed it. The minute I get it home, the lights are still doing the same thing almost as if they did NOTHING. I asked Dwayne that since they didn't fix the issue could they put the (any??) money I already paid towards the actual problem. I was told no. Wth? That is some VERY bad customer service. My ex husband who owns the car wouldn't even reimburse me either as he said he would not pay for 'my mistake'.... as if I AM supposed to know the internal circuitry of the cars lighting. Smh. D!x everywhere!
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October 2021 by Brian W.
Sir, Not Correct! The car was there Less then a year. Your Lying, My car was Never fixed. Because, you Never fixed it. I gave you $1700 Deposit, to Start on it, you tried to put a Lien on (My Land Rover Discovery) THAT'S! when the state of Michigan got involved. Your a Greedy Lying Thief. I feel sorry for you..... People. PLEASE BEWARE!!! Go Some Where Else.
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September 2021 by Michelle Traskos
Second time I’ve been here. They do great work.
