Pointe Hardware & Lumber is a beloved neighborhood hardware store known for its knowledgeable staff and impressive selection of products. Customers appreciate the warm greetings and willingness of employees to assist with questions and specific needs. The store offers better quality lumber than larger chain stores, along with a vast array of fasteners and hardware. Many shoppers find the atmosphere comfortable and inviting, with a sense of community among staff and customers. Unique items, such as bar stain removers, can often be found alongside snacks and beverages. While some reviews note that a few staff members may come off as unfriendly when asked for help, the overall sentiment remains positive. The store is particularly praised for its ability to cater to the needs of older homes in the Grosse Pointe area, providing services like wood cutting and storm repair. Although prices may be slightly higher than those at big box retailers, many customers value the personalized service and quality products available at this true gem of a hardware store.
