Pointe Alarm has been providing comprehensive security and safety solutions to homeowners and businesses in The Pointes and Southeastern Michigan since 2007. Staffed 24/7, the company is known for its responsive and knowledgeable customer service. Clients praise the ease of use and reliability of Pointe Alarm's systems, which have proven effective during emergencies like the June 26th flooding event. The company's technicians are described as prompt, thorough, and professional, taking the time to guide customers through the setup and operation of their systems. Pointe Alarm has consistently received high marks for its outstanding service, immediate response times, and ability to seamlessly integrate its security solutions with smart home configurations. Customers express their satisfaction and gratitude for Pointe Alarm's exceptional service and support.
Big shout out to this company Wanda and Justin made scheduling so simple and easy and convenient I love pointe alarm been customer for over 10 yrs couldn’t be more happier with my alarm company best in the business!
September 2022
Pointe Alarm meets our security needs. It is easy to use and the customer service is very responsive. For example... when a new exterior door began to settle, the magnetic sensor began to alarm.The Pointe Alarm technician diagnosed and corrected the situation very quickly and capably.
June 2022
Staff is very pleasant to work with and responsive to our needs. Great products for security!
