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April 2025 by Sara
Omg these guys are great! Super nice when I walk in and always really helpful over the phone too! Other branches have a lot to learn from them, keep up the amazing work!
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March 2025 by Ed Nelson
Great place, showed up 20 minutes before closing, to open n account.
It would have been very inconvenient to return.
JOE MACKEY snuck us in last appointment the day, took care of us even after closing time.
We weren't rushed, Great service, would recommend.
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January 2025 by Abe
Great customer service from Cindy.
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August 2024 by Kris Mcclintock
Bob and Sheldon always take great care of our financial needs
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May 2024 by Alexis Shaw
I never leave reviews, however the staff at this location left quite the impression. Everyone was very warm, welcoming and helpful. They answered all of my questions, gave great advice, and it didn't feel like another task on my to-do checklist. This will definitely be the Chase that I will be taking my business to:
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March 2024 by Yara Z.
I telephoned yesterday on my banker's private line and left a message. NO answer. I called the general line, which is run by a machine with prompts. NO answer. I telephoned today several times. NO answer on either the private banker's phone or the general phone. Finally, on the fifth try, after I tried another choice on the answering machine's menu, a live person answered. He could not take a message for the three first requests to have my banker call me......without pressing me over and over again to have me explain why I am calling and exactly what the issue is. I am not interested in dealing with this banker because of past experience. When I spoke with the manager of this bank several times about the lack of service and why she had not responded to my phone messages at another bank several times, she responded like a true banker, "Everybody needs to speak to their banker!!!" ... throwing roses at herself..... with as much class as a teenage soda clerk, selling popcorn and soda at the local diner. Apparently, the prestigious Chase Morgan Bank feels comfortable running their bank via an answering machine with mysterious prompts that don't connect the client with a banker but require the client to call back multiple times to figure out which prompt to use because the choices are drowning in self-service options and suggestions........but no live banker! I always feel like I am bargaining for bananas and peaches at some colorful market abroad ... without speaking the language, when I am done attempting to reach a live person at Chase Bank. ZERO CUSTOMER SERVICE
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December 2023 by PeekabooTrish Jones
Wonderful customer service.
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September 2023 by Sandra Spanish
Andrew provided a pleasant experience for me as a new chase account holder and made the process simple. He was kind, and helpful. Thank you.
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August 2023 by Michael H.
How does one cash a check with the chase logo on it charge $10 for cashing their own freaking check to the recipient. Tell me lease make sense of this for the world. It's your check with the chase name on it. Meaning hate cash in hand. You charging $10 for someone that doesn't bank with chase is ridiculous. Your name is on the check crying out loud. It's called stealing if your making money off your own money fyi This is why the rich get richer and the pour ..... well you know the rest. check. The fact that I haven't seen this being characterized on tv is beyond most smart Americans.
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January 2023 by Tim Dinan
This branch accidentally deposited a large sum of cash into someone else's account, gave me zero reassurance, and took way too long to remedy the situation.
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August 2022 by Jerry Brady
Great small branch with helpful staff.
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October 2021 by Miguel Johnson
I’ve been to this location for my banking and I was in and out with great customer service!
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October 2021 by Hannah Anderson
Been to this banking center twice and never had an issue. Great staff members.
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October 2021 by Peter Scott
Great service, great locations, plenty of parking!
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July 2021 by Emmett Hynous
Long time Chase customer. Tried to open up a bank account for my 13 year old son. He has an expired passport, school idea, and a social security card. not good enough. Instead of working with your customer that's trying to open up his 6th Chase account and hand over $2,000, you could've been more bureaucratic and distrustful. I was also questioned by the manager why my son doesn't have a valid school ID...i dunno, maybe because there was a global pandemic last year and school IDs were not a priority...clueless group there...and a little snotty. I'm the one from Grosse Pointe Farms, so leave the snottiness to me.
